OWNERS OF GREENS AND PROTEINS PLEASE READ
I LOVE Greens and Proteins. Finally, a place where customers of all preferences can enjoy a healthy, clean meal. I particularly appreciate their mission listed on their site, as well as their promise to make customers feel comfortable about asking menu-related questions.
I give four stars because while I've had plenty of five-star experiences, there is room for improvement at N. Decatur regarding customer service. One of my five-star dining experiences happened to be the first time ever visiting this restaurant, and it was because of an employee named Julie. She greeted my parents and I immediately with a huge smile, and with accurate intuition realized it was our first time dining there. She offered to help answer any questions we may have, brought us menus and provided recommendations. Once we ordered and received our food (the Build-Your-Owns which we loved), Julie let us sample a couple other different kinds of fries. The tofu fries hooked me in, so I knew what side I'd get next time! Julie's attentiveness to customers, her care and concern that we understand the menu so we can take full advantage of it puts her at the top as far as customer service goes. She clearly goes above and beyond to fulfill the Greens and Proteins mission. Along with Julie, Chris has also been super friendly, helpful, knowledgeable with menu options and easy to talk to. Last but not least, the chefs/kitchen staff do an amazing job preparing delicious and well-presented food.
Any time we visit when Julie or Chris are not working, the customer service energy seems to flatline. Once we tried to modify the Teriyaki Grilled Chicken wrap with fairly simple changes like different bread, adding sprouts & removing the slaw, a cashier could not ring it in and gave up on trying. On other occasions, a blonde girl with glasses appears to do the bare minimum required to skate by, offering no extra help or care to customers, which comes off slightly disingenuous. I do not believe everyone completely understands the menu or the computer just yet, and I don't know if they are making the extra attempts to do so. Some re-training is necessary.
On Friday evening June 2 around 7:30pm, I've noticed the restaurant to be the least clean it has ever been, with used cups sitting at the drink station (a sanitation issue), no clean silverware and the women's bathroom in disarray more than usual. I witnessed zero attempts from employees to ameliorate these issues. This energy might have transferred to the kitchen because the sauteed spinach was not consistently cooked and the plates seemed a bit thrown together.
Why do I nit-pick? Because I know this restaurant is five-star potential. Instead of going to the Strip, we come here. Heck, UFC fighters dine here. Faithful customers know this is a gem and we are appreciative that owners came together to create a place that embraces healthy lifestyles. I think that through additional training and teambuilding, the staff can improve their service skills to make the cohesive unit required to serve the Greens and...
Read more10/14/21 yesterday I went to the same named restaurant closer to downtown Vegas. This location was closer to were I was so I stopped by with hopes to get the same excellent experience that I got at the other location. Well, it wasn't the same. Staff was not very knowledgeable about their foods. I mean, if you advertise healthy food please learn your stuff. But no big deal. I didn't get the mushroom that I liked so much and no grilled onions. I also had cauliflower mash and it was Spicey hot a bit....weird....I am on a lectin free diet and can't eat hot peppers at the moment. Manager told me that it was just regular pepper...um, nope...I can taste the difference between hot peppers and regular pepper. I also informed her that I had the same dish at the other place and it wasn't hot. But they were super friendly about it and replaced it with a new plate. This time, no heat from chili peppers or whatever that was. What did I eat? Lol....I hope I make it through the night. I also was informed that the mash is prepackaged and just warmed up....bummer. it's not easy to find fresh true healthy food. I recommend to ask alot of questions before digging in if you are on a diet. Besides that, atmosphere was great. Bathroom clean and staff super supportive. Bison burger was cooked to perfection and delicious. Asparagus was grilled a bit too much ad had a burned taste. I recommend going there. You won't be disappointed. It may not be the healthiest since you don't exactly know what you get but still better than those other junk food places. I'll give staff some time and I am sure they will gain the knowledge to run this place properly. I will be back for sure.....go and eat there. It's good. Once staff gains more knowledge about their foods I gladly...
Read moreA Flavorful Greek Pizza Delight!
I had the pleasure of trying the Greek Pizza at Greens & Proteins, and I must say it was an extraordinary experience! The combination of traditional Greek flavors and the creativity of a pizza was simply outstanding.
The crust was perfectly baked, with just the right amount of crispness and chewiness. The toppings were a delightful blend of fresh vegetables, succulent olives, flavorful feta cheese, and a dash of aromatic herbs that transported my taste buds straight to Greece!
One thing that impressed me was the quality of ingredients used in this pizza. You can taste the care put into selecting each component, and it truly makes a difference in the overall taste.
The size of the pizza was generous, making it a perfect option for sharing with friends or for a satisfying meal on its own. I couldn't help but notice how well-balanced the flavors were, with the tanginess of the olives and feta perfectly complementing the sweetness of the tomatoes.
The staff at Greens & Proteins were friendly and attentive, and they made the whole dining experience even more enjoyable.
If you're a fan of Greek cuisine or just love trying unique and mouthwatering pizzas, I highly recommend giving the Greek Pizza at Greens & Proteins a try. It's a culinary delight that will leave you...
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