The Mouse House — Restaurant in Las Vegas

We come here quite often, not sure why honestly. Every time we order food something is messed up or the completely forget someone's order. Tonight we ordered a grilled cheese with bacon and tatertots with cheese. A grilled cheese came out 7 minutes after a burger which makes no sense so my dates burger got cold as we sat and waited for my food to arrive. When it finally got here the grilled cheese has no bacon and the tatertots have no cheese. The waitress looked at me like me like I was stupid. After a few min they came back and offered to prepare a new one. However everyone else is nearly finished and my food still hasn't arrived. This place is junk and I won't be returning. Horrible service and rude waitresses running around flirting with everyone vs serving actual customers. This place is garbage and I'm disappointed I even wasted my time with this establishment.

They made me a new one, i waited 16 min for the food to arrive, everyone had allready fi ished there food. When mine came again it was messed up. No bacon on the grilledcheese like i asked and no cheese on the tatertots. After i waited another 10 min thw waittress came over to ask if everything was allright. I told her it was messed up again. She brought a small ketchup size amout of cheese then left. They didnt fix my food order. The manager came down and talked to the other people at the table and qouldnt even aknowledge me. He was rude aswell and told us to settle down. I took 2 bites and we left as the grilled cheese wasn't even warm. Compleate waste of time and money. Your business is a joke at best.

Waittress staff is horrible and the manager was just as horrible. I see why this place has two stars and the building is...

Only reason I got take out from here (once for breakfast and once for dinner) was because of the Hilton food & beverage credit, but the food was actually quite good. Beware that the Conrad does NOT apply your credit towards gratuity, which is lame because all other Hilton brands that issue the food credit applies the credit to the entire expense of the meal. Counter-intuitive that despite being a premium tiered brand, Conrad would nickel-and-dime their...

This place was a pleasant surprise! Suuppeerrrrr cheezzyyyyy, exactly what you expect from a place like this! We got the monte cristo ($14), wake & bake ($14), and the schoolkid ($12). All came with fries! An affordable place for some good comfort food that’s open late night! Don’t pass this place up. Was able to sit at the tables in front of it & listen to some live music while eating which was cool too! Jovaun took our order & was super...