Burger King — Restaurant in Lavonia

I am not one to typically leave reviews for fast food restaurants, but after what I just experienced, I absolutely had to for this location. I have stopped at this particular location many times on my travels back-and-forth to Atlanta from South Carolina, I have my usual order, nothing special, nothing weird. I stopped today and placed my order and then pulled up to the window to pick it up, no issues, just normal service. I get my food and I pull off. As I pull up to the red light, getting ready to get back onto the interstate, I happen to look over my left shoulder and I see one of their employee sprinting across the parking lot, flagging me down and handing me a bag just before the light turned green. I had no indication and honestly, I didn’t even check because I’ve never had a problem and didn’t even realize that something had been left out of my bag.

I did not get the employee’s name, but somebody needs to look on the store camera’s around 5:50pm today and find out who this guy was and give him a pat on the back or a small gesture of appreciation. Talk about taking customer service to the next level! He definitely took what could have been an aggravating situation when I realized I was missing some of my food and turned it into a really big positive.

Looks like I will keep coming back on my regular trips! Thanks man, you really gave me a giggle and something to smile about for the rest of my trip!! Looks like faith in humanity is not totally lost...

It can be a crap shoot if Josh (manager) is not there. I went in two days ago when Josh was not there and nobody knew what to do in his absence. I had placed an order on line and got in the drive through, after a short time of the line not moving, I went inside. It was a very chaotic scene…workers rushing back and forth, fries flying all over and just general chaos. I felt badly for the staff because it was evident they had no idea how to operate the business. I was patient but there were customers in line waiting who were exasperated by what they were observing. Now, as I look back on the visit, it makes me smile because it was like something from the 3 stooges😂. What is not appreciated is when they serve up burgers made with beef patties that have been sitting under a heat lamp and are now dried out-doesn’t make for a juicy burger by any standards. But I like the whopper burgers so I will take the “chance “ and go back since it’s closer than the...

Went in for lunch, stood in line for 15+ minutes, cashier was talking to someone who was obviously her friend, you could tell by the conversation. So, instead of taking my order, she just continues to talk, like she didn’t see me, or my skin color wasn’t the right tone.. whatever it was, I will never step foot into this Burger King, and maybe not any of them. I went right next door to McDonald’s, where they were happy to serve me, and greeted me as soon as I walked through the door. I will be spreading my experience all over social media and get all my friends and followers to never eat at this location, as well as taking it right up to corporate, there obviously wasn’t a Manson duty, or at least one that knows how to do their job.. get new employees that want to do their job, they can socialize when they aren’t supposed to be working.. this place will probably close as soon as Whataburger...