So this place was better than I had expected. The chips (fries) were unlike any fries I had, but they were really good anyway. The chicken strip things they have are not small whatsoever and fill you up. So don't worry about that. And I liked them up to a certain point, but I think they might have been too vinegar-y to continue eating a lot, which I didn't mind, because I got full and they were good. I didn't know you could get chicken to look like that (kinda looks like a spider leg, but I liked it, even though I don't really like meat texture, so I guess they hid that sufficiently). The fry sauce does cost extra, about 25¢ from what I remember, so not a big deal for me but something to consider just in case (and it's a good amount of sauce, to me anyway). The dessert was way overpriced for me and I just didn't like it, but maybe it's because I'm just American. The staff were really nice. You might have to remind them to make your dessert. It's alright, though. There were a few color printer paper signs around the place regarding the employees, one of them was to treat them with respect, and the other one was that they were hiring people who will actually work. "Yes, you read that right" (paraphrased from the sign). The second one was a little weird to me, to have in the middle of the dining room, but it doesn't matter. Not a problem, but maybe others would be weirded out, too. If you've had employees who didn't work in the past, you can tell people who are interviewing that. Still, not a problem to me. They have a sort of gift shop of British goods and things like that which was nice. They have one of those blue phone booths you can step inside. Overall, it was a nice experience. I could see it as a place to come to again, once in a while (not all the time, of course, that probably wouldn't be healthy). It's a...
Read more2.5 stars . First we had to wait in line to order for over 20 minutes. When we finally got to the counter to order I noticed several handwritten signs, a pet peeve of mine. It looks unprofessional. I feel they could use a POS system to help speed up the process as the order taker would hand write the order and then put them into an old cash register. When I received my receipt it only had prices on it, not itemized. We ordered many items as we wanted to try them. Fish and chips, hot tea, clam chowder, battered sausages, battered cheese sticks, hot chocolate, and a battered twinkie. When we went to find a seat it was difficult as there were many dirty tables. We received most of our order in a timely manner. It took a couple of minutes for someone to walk by and we asked for the clam chowder, hot chocolate, hot tea, and the twinkie. A couple of minutes later the clam chowder arrived and someone else came by and we asked again about the missing items. Several more minutes went by and we received the hot chocolate. When the lady went by again in a couple more minutes I asked for the third time for the rest of our order. It arrived several minutes later. By the time I received my hot tea I was done my food. Now for the positives! The ambiance is cute and refreshing. The booths have arches, there is a picture of the Queen as you walk in. There are many pictures and British memorabilia around the restaurant, there is also a small shoppe of imported British items. The food was delicious, (please salt your chips). There is no background music, which seemed weird. I am not sure if I can recommend this restaurant as much as the food deserves because of the...
Read moreThe food here is amazing. Best fish and chips I've found since coming back from England. There is a reason these guys win awards every year. My problem is with the service and the overall state of the facility. Been a regular now for month and found that if my wife and I both order the 3 fish bites, 3 shrimp and chips (3x3xC) it's just too much food. We switched to ordering (1) 3x3xC and a kids meal 3 fish bites. Have been doing this for a while. Last time we were in we were told we could no longer order off the kids menu because this is a small family business. This would mean we would have to go back to ordering (2) 3x3xC OR (1) 3x3xC and (1) 3 Fish (Massive) and chips. Again just too much food. I don't care about the cost difference, I care about the amount of food going to waste since I can't even finish the chips when we were able to order the kids meal. Just wasteful. The place overall is a little run down; Seats are showing their age and starting to tear, floor is always sticky (it is fish and chips after all) and everything could use a coat of paint. If a business is going to make me spend a little more money just to give me more food that is going in the trash, then I will take my money elsewhere. I would think they would be happy I'm coming in at all. Needless to say my wife and I turned around and walked out. I really am sad I won't be visiting this place regularly anymore. Even my kids, when we would take...
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