Salt City Pizza Co. — Restaurant in Layton

TL;DR version: Pizza = Awesome, Service = 50/50 (make sure they send someone that can actually enter the base).

The food here is really good. It's closer to New England style pizza and the dough has just the right amount of sweetness to it. They also make their own stuffed crust pizzas and pepperoni and cheese stuffed bread sticks. Get them. Eat them. Be impressed. I like to try weird combos on my pizza and they're always willing to play along with me, even if they poke a little fun, which I enjoy. I haven't done pizza with ranch to dip since I was a kid, but I do it now when I order from these folks. It's way good.

The only problem is the delivery service. One of their delivery guys is awesome. He can get on base and he remembers you. Good guy and fun to chat with.

There's another person there that doesn't do so well. One time they forgot everything except for my pizza (no soda or sauces). I was comped by management and they hooked me up the next time, so that was cool.

The next time, I was on base hanging with my friend and they sent the same not-so-good person. The delivery driver called me because they didn't know how to get onto the base, let alone find it (they were lost on HILL FIELD ROAD...durr...). We had to come and meet that delivery driver at the gate, not quite meeting half-way, but still effectively ruining the purpose of paying someone to bring my lazy butt a pizza. I don't know who's fault that really was, but I figured management needed to know the minor detail that YOU NEED A PASS TO GET ON BASE and A DELIVERY DRIVER SHOULD KNOW WHERE THEY ARE. I called to give them a polite heads-up (I promise I was super cool about it, I even still paid a decent tip both times) that their driver wasn't able to get on base and was lost, and they seemed confused as to why I called them. If you say you can deliver on base, I figure you mean all the way to my door.

Sorry, but it had to be said.

All-in-all, the pizza really is worth the gamble. And who knows, maybe they corrected the issue by now. I'm waiting a little bit just...

So I've eaten here 4 times. I really like their pizza. It's really really good pizza. However the customer service is as bad as the pizza is good. I've gone in to pick up twice, both times an older woman at the counter did all that she could to make me feel unwelcome while I waited in the lobby. So I chose delivery the other two times and was sure to tip the delivery girl 30% for her trouble. I've never had the pizza warm cause they take over an hour to deliver. They often lie about delivery times on the website and arbitrarily refuse to deliver even when it says delivery is available. I have mobility issues so I appreciate it when they do deliver and try to tip generously but I am sad to say their service and unprovoked hostility make it difficult to put up with. I won't recommend to anyone, or order again after this. I work customer service too, and I am empathetic to the struggles. However at some point enough becomes enough and I am no longer willing to excuse things. I hope they change and learn to treat customers like less of a burden for wanting to try their pizza. It makes me sad yo leave a bad review cause again the pizza...

First time getting pizza from here. I'm not sure if it was just an off night for them or what, but the pizza was just not good. Frozen pizza has more flavor than this did. The only thing this had going for it that frozen pizza doesn't is that it tastes more fresh, but that's the only flavor there. We got a pepperoni pizza, chicken Alfredo pizza, and an order of cheese sticks. Cheese sticks were some of the most bland tasteless cheese sticks I've ever had. Overall, eating this pizza made me worried I had covid again and had lost my taste. Thankfully, I'm not sick. It's just bland, not great food.

The service was super fast, and we got our order well before the estimated time, which was nice and honestly the only reason I'm giving 3 stars and not 2. Overall, I don't plan on ever ordering from here again. I would take any chain pizza joint over this...