Panda Express — Restaurant in League City

Made an order on the website, and went to pick it up around the "Ready for Pickup" time (8:30PM). Restaurant says open until 10PM. Arrived at the Drive-thru speaker, and a man's voice said to please wait a minute. We waited 15 minutes there. Kept trying to talk to the speaker, and nothing. Drove up to the window and saw a woman inside, she gave me a "thumbs up" and soon walked out of sight. Waited for her to come back for about 20 minutes thinking they were busy. Never showed up. Knocked on the window many times. No answer. Went to the front door which was locked, knocked there for about 10 minutes watching the employees ignore me before the lady walked out to me to tell me they closed at 8PM. There were no closed signs anywhere. She said she would cancel my order, then closed the door and walked away while throwing her hands up as if I was in the wrong.

Order is still marked as "completed", and we ended up wasting about an hour of our time. Did not get food or a refund yet. Restaurant appeared to be open as all the lights were on.

This location used to be great, but I'd suggest you stay away. Employees don't seem to care, and neither does management. They couldn't be bothered to put up a "Closed early" sign, or tell customers what happened. They were wearing their headsets, yet ignored everyone who was waiting at the...

So we've been going to this particular PE for as long as this location has been open. Tonight was by far the worst ever. First off it was dark and hot in there. Tonight we walked in and i guess the manager must not have cared for us, kinda got a race vibe or didnt feel the need to serve us. She asked what we wanted, so we started our order and she walked away. She didnt come back to help or help the man that looked scared to death. There was 1 person on the buffet, 1 person on the window and 2 people plus her on the food. This is a busy location and at 5 in the evening even more so. The scared man working the buffet had the shakes so bad i dont know how he was not spilling our order. He tried to ring us up before we were even done ordering. Got ojr order and went to sit down. The ac vents started dripping in my hair. So instead of saying anything we just moved seats. We ate fast. No one reated us like normal, no one said anything as we left. They also had all but 1 door locked. Seriously this was the worst trip to PE ever.... So so...

I LOVE Panda Express! I have to admit that I usually order in the app and then pick up my food. I don’t have a lot of experience dining in the restaurant. However, when I pick up my food in the drive-through, I know that I am in for a treat. If you have not eaten their teriyaki chicken, then what are you doing with your life? It is so healthy and fresh. It is basically just chicken that is grilled and then they slice it. It’s up to you if you want to add the sauce. It takes away the healthy aspect but it is so delicious! I wish they sold it in bottles. I also love their mushroom chicken and their chow mein. My dog loves their fried rice, so I usually get him a carton of that. I really don’t eat fast food, but this is the one place I don’t feel bad spending my money. You can actually eat very healthy and all of the vegetables are super fresh. The employees are very friendly. I am including a picture of Teo… the friendly drive-through employee at the League City location located at I 45 S. and FM 646. Just to eat...