THIS WAS MY FIRST AND LAST TRIP TO THIS ESTABLISHMENT. RUDE!!!! RUDE!!! RUDE!!! I was sent by a person who stated this was the best place in town but this was not the case. Their special of the day Ribs were sold out by 4:30. How can they be out of this so early??? I guess we hey only had money enough to purchase 2 or 3 to cook. That's why they were sold out so early in the day. I had a order that would have been well over $100 but ended up ordering less than 30. Sad!!!! Chicken sandwich was not the best that I have eaten and the Fries were cold and actually had the texture that they were not even cooked completely. The absolute worst thing is they wouldn't even let me try the cheese on nacho to see how spicy it was. I had 3 others that wanted them but not knowing how spicy it was I had to go else where for their food. They actually expect you to spend 13 dollars on a chance u can eat it. I asked about the wings was told they were Xtra spicy. I got the impression I wasn't wanted as a customer and took the hint. Went around the corner to get food from a establishment that wanted my business and had no issue dipping a straw into a sauce to ensure the person I wás purchasing it for...
Read moreI visited strouse bbq today. I had just baught a new car and was picking up my order at the window. They were far from friendly. She was pushing my order out the window and the bread was falling. So as I got it in the car I removed the bread, and oh my God I was so angry there was hot sauce all over the bread I didn't notice it until I opened the bag all the way, to get the bread back in there. Needless to say the whole inside of the bag was red sauce on everything. So as I looked down and noticed the sauce on my car seat ! Who dose these things? I stood outside with my doors open cleaning my seat. So I took the order back inside and told the girl I did not find this funny at all. She knew because when she took the bag she never said sorry or even checked in the bag. She took it to the back . Came back in a few minutes and gave me my money back. I think someone should take some pride in their job. I for one will never be back. You should train these kids, or hire folks who respect the public. This is a business you should treat it like one. PS my seats are still not compleately stain free...
Read moreWent to Lebanon because I had several appts at wilson county Vanderbilt hospital. I live 1.5hrs away. When leaving at around 3:45, i was passing a strouds bbq. I frequent the strouds in cookeville but i live north west and wouldnt be going through ckvl on way home. I stopped and bought a value pack 1, pork with coleslaw. Got home took out of bag and there was one tiny cup of bbq sauce for 6 sandwiches? There was a tiny cup with brown water in it???? Have no idea what it was. When i took a taste of coleslaw it was the worst i have ever tasted. Just by looking at it, you can tell that some shredded fresh cabbage was added to what i guess was old rotten slaw as the new cabbage hadnt soaked up the dressing. It just tasted rotten. Threw the slaw out which i usually put on my pork sandwich and had to pull out the sweet baby rays sauce i had in fridge. Probably be a while b4 i revisit strouds in cookeville as the slaw left a very bad taste in my mouth and its not bbq...
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