Papa Johns Pizza — Restaurant in Lenox

Food was cold, service was egregious because of the guy with the lazy eye and how he talked to a customer that was dissatisfied. Made gross comments about the kid to me and my daughter and showed us very little respect. I witnessed both encounters, and I highly recommend never spending money on the food here. That man should not be an employee, and I truly feel horrible about the customer who was berated by this insensitive worker. The lady who caused the issues was a regular and shown a different level of respect as to me a local, and this kid who works around here. Because of your decision to blame the customer instead of hold yourselves accountable, you lost multiple customers. The fact it wasn’t clean either, so we sat outside says a lot about the health and safety violations going on in that...

This is my second attempt to post a review on this site.

The bottom line is that "better ingredients do not always make a better pizza"...

The pizza that my wife and I ordered from Papa John's after being bombarded by Super Bowl ads was really bad...bland and uninspired in taste, undercooked and overpriced.

In an effort to be fair, we gave the location in Lenox another try and the product on our second visit was even worse.

As a member of a successful restaurant family, I understand the challenges of cooking for the public and mass producing food for a retail outlet. That having been said, the local Papa John's pizza product is an embarassment - most frozen pizza products available at the local supermarket are much better tasting and far cheaper.

This is a chain to be avoided in our neck...

Ordered and had delivered to my hotel. I let the delivery driver know that he didn't bring my water, he said it wasn't on the ticket. It listed it on the box to my order very clearly. I guess this guy wasn't interested in doing his job correctly. He was given a very good tip when I paid for the order online. I will no longer be tipping until the order arrives. The food was cold, and the boneless buffalo wings are not fully dipped in buffalo sauce. Buffalo sauce is just drizzled on the boneless wings. They were just about the worst boneless I've ever had. Called and complained to the store and they could have just offered to refund my money or brought me the water. Apparently they are not interested in return customers as I...