I went here for lunch today and the service I received was abhorrent. When we arrived we were two of the three customers in the whole building, with a staff of at least four or five. It wasn't busy. We were asked to seat ourselves which was fine. Our waitress, I unfortunately did not get her name, was clearly less than thrilled to be working with us and at this job entirely. She took our drink order and left since we hadn't decided what to eat. Her and another waitress were sitting at the bar on their phones talking to each other doing absolutely nothing productive and then she'd disappear. We waited twenty minutes for her to come back to our table and take our order, at this point I was about to leave. She finally comes back to our table and we order. The food was great and it didn't take long for it to get to us. When we were finished we waited about another fifteen to twenty minutes for her to give us our check and a to-go box. We had to go up to the bar and ask the bartender to help us since she wasn't doing her job. He found our waitress and we were dismissed with the same calloused, unprofessional and rude demeanor we were greeted with. I am incredibly disappointed in the service we received today at...
Read moreThis is a LIVE review. It could change as the night goes on. But right now it's 2 stars. I stood at the bar for maybe 10-15 minutes to have the bartender see me (she looked at me) but didn't acknowledge my presence. I felt that she refused to take my order unless it was from a server or another bartender. A server saw me struggling to order a drink and offered his help. He was able to immediately place an order for me. 15 min later I saw a group of people walk in and order drinks directly from this SAME bartender directly from the bar. I'd HATE to pull the race card, but considering I'm the only black person here besides security checking ID's, and the group she served immediately were white, I'm assuming she's serving customers based on color preference...Again. depending on how the rest of the night goes, this review could change 🤷🏾♀️ UPDATE I added one more star because my experience got a little better later on...
Read moreGot there at 10:25, order placed at 10:35, food delivered at 10:45.
He usually goes with a burger here. This time the Boom Boom burger with bacon, pepper jack, jalapeños, and spicy sauce. Even I was like wow that looks like one of the best you've had! They have great seasoned tots and I stole a handful.
I love their Veggie Philly ❤️. House made Veggie patty combined with mushrooms, onions, and peppers. I omit the tomatoes and sub Jack for the Swiss. Upgraded to some onion rings which I also shared. I don't know if I was just extra hungry or what but it was sooooooo good. Took half of it home.
My husband treated himself to a Guinness and I got a super bubbly cheap well drink. 2 young ladies were running the floor. There were quite a few tables still occupied and we watched people stumble in and out of the cold. Apparently the dueling pianos were going on below us so that also kept things...
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