McDonald's — Restaurant in Lincoln

I once order two mcdoubles and one mcchicken. I received an almost picture perfect mcchicken, almost like it was out of the commercial, however, the mcdoubles consisted of; the buns, pickles, onions, ketchup and mustard. They for some reason thought I didn't need hamburger patties..........on my hamburger, how thought full of them! All the while I waited a good ten minutes for these three sandwiches (basically just a sandwich, and some bread). With everything I've said so far, and the novel I've written below this, its McDonald's not red lobster, its a cheap quick meal to fill you up, you get what you pay for so you cant really complain about that, especially when you're on a tight budget. Service is always slow. Stop right away after receiving your bag of goodies, then go full CSI on that bag. This location is notorious for leaving several items out, if not giving you the completely wrong order, then proceed to tell you it was for the car behind you.........you are the only car in the drive through, do not buy into their watergate style of customer service, demand a free meal voucher. Also if you decide togo late at night (because sober people want McDonald's at two or three o'clock at night, right?!?!) their computer system will be down and wont take cards, and they have to hand write all the orders and figure out the total with a calculator, which is not that big of a deal, it needs to be done every day. However you'll place your order at the screen, begin to start having fantasies about all the cardboard burgers you are going to inhale like you were a dyson vacume, when all of a sudden you pull up to the window, and "oh sorry sir we only taking cash right now". Oh that's no problem Mr.McDonald's employee, that just part of job, but do you think next time, you could maybe, I don't know, this may be crazy here I'm thinking out side of the box, but next time SAY THAT AT THE SCREEN IN THE DRIVE THROUGH?!? It's a pretty radical idea I know, because now I've sat here for ten minutes behind three hondas that have fart cans on their exhaust, that sound and smell like a cheap lawn mower, instead of going somewhere else. Let me remind you, all these incidents I've mentioned and more, didn't happen once or twice, its every other visit these occur, and that's why this last problem really grinds my gears. They never have enough, cups, boxes for the food, straws of all things, certain food items like nuggets, chicken for the sandwiches, and best of all the staff. Its two people running the entire show, even during lunch and dinner hours, usually the guy taking your order talk at the speed of fart, and must be related to mushmouth because you couldn't understand what he was saying if you had 25 translators, plus another 20 speech therapists there. then he will ask you what your order was at least three times after you've ordered it......three times before that. I ordered a large, chocolate shake, a large, the big one. It just so happens they were out of the plastic cups they put those in, so I received mine in what appeared to be a small, possible a small sized medium paper drink cup. Whip cream was blowing out of the straw hole like old faithful, and oozing shake down the side like it was a giant pimple you just popped that wouldn't stop bleeding and oozing pimple juice out. Not to mention something about that shake being in a paper cut, ruined the taste, I mean ruined it to the point I had to throw it away after eating a quarter of, I also asked for a spoon, and wouldn't you know it, out of spoons except for the ones that come in the kiddie meals, that ends up being about two inches long. Also on a side note The mcdouble used to be a dollar! Now all of a sudden you have to jack the price up thirty cents because you have to pay your already under paid employees more? They are a bunch of greedy, up tight hook noses, pulling that move. you cant convince me a slice of cheese costs that much, the double cheese burger is outrageous! all for a slice of cheese. Yet I still go back there day...

My friends and I had a terrible experience here. We got up to the window and asked for a second to figure out what everyone wanted, and the woman literally said no she didn’t have a second… we were the only people in line besides one car in front of us. But when we did try to start ordering she then said (with a crazy attitude) “well I’m not ready yet”. We waited an excessive amount of time, then tried ordering and still no response, so we started laughing and joking about it in our car. And when she FINALLY wanted to take our order, she was beyond rude still and started mocking us as we had been making jokes about the terrible service we were getting. It was genuinely the worst experience I have ever had a fast food place.Then she told us we couldn’t order the chicken strip things because it was “switching over to breakfast soon”… in THIRTY MINUTES. But then she tried telling us we actually could order them but it would take a very long time to make them. So, we ended up just asking for four double cheeseburgers so we didn’t have to deal with the rude woman anymore. We didn’t even order our drinks or sauces because this woman was being so difficult. We get up to the window, she hands us our food and starts going off to our driver talking about “how are you gonna call me rude without even knowing me” and so on and so on. BECAUSE YOU ARE RUDE and you’re getting paid to be here. She went on for a fat minute just saying nonsense so eventually we just pulled away. I will NEVER be returning to this mcondalds. This was hands down the worst experience I have ever had with an employee...

I use DoorDash a lot. I used to love ordering Diet Coke and other food items and treats from McDonalds using DoorDash. DoorDash uses the McDonalds at 6500 O Street.

Last night was a living nightmare trying to order 4 large Diet Cokes. The first time they sent out 4 large Dr Peppers. The second time they sent out 4 large Dr Peppers for the second time. On the third time, I couldn't even believe what I tasted.

Again, it was supposed to be 4 large Diet Cokes on the third try. My sister and I each took a couple drinks and we were blown away. It was flat pop with a funny taste like URINE. I am not kidding or exaggerating. It did NOT taste like any Coke product or Dr Pepper or any other brand of pop.

I was fuming and I felt like I was poisoned. I called the store at 6500 O Street. The phone rang busy for over 30 minutes. I finally got through and talked to a "supposed" manager, Daniel.

Daniel was very rude and unprofessional. I asked him how could they get the order wrong three times. He sounded frustrated. Daniel said, "I don't know. I have a new girl that cannot speak or read English." I told him it wasn't my problem and that I wanted the Corporate Office and customers know of my horrific experience.

This is a very derogatory review but it is the honest truth that is not exaggerated. Please be careful if you visit this particular McDonalds or any of...