Long John Silver's | KFC — Restaurant in Little Elm

I came through the drive thru today to get a fish plank. I ordered one fish plank, and the guy said okay and disconnected. I drive up to the window and get charged 5.40. He asks what sauce, and I asked if he had tartar sauce. He gave me a look, and I wondered why. I drive off and pull over to see wings. I park, and as I am parking, the guy that helped me left. I walk inside to chaos. A girl that was helping the drive thru came over to talk to me, and as she was helping me, we got interrupted for her to get cussed at by another customer. The cashier didn't respond (neither would I) until she calmed down. She ended up getting her order right and cussed and yelled at the cashier some more. I got my order correct and got refunded and left. I felt really bad for the cashier. Y'all should really look into getting help. I gave it 3 stars only because the cashier was really helpful as she was backed into a corner and wondering why people were walking out on her. The food was good and hot. No complaints there. I just felt super bad. So, if you come into this...

Went by 2 weeks ago and this location said they had NO FISH SANDWICHES!!! Ok so I thought they were sold out so I called them today and the guy said "I NO MORE SELL THEM" in a heavy accent. Not that the accent bothers me just so you know that's why I wrote the quote without proper grammer. For the typo haters. But now my thoughts on no sandwiches. ARE YOU SERIOUS? IT'S TWO PIECES OF BREAD, TARTAR SAUCE (which they sell) BATTERED FISH (which they sell) and PICKLES!!! SERIOUSLY??? NO I MEAN SERIOUSLY??? The two BURGER JOINTS across the street sell FISH SANDWICHES but THE FISH RESTAURANT DOESN'T, NOT EVEN DURING LENT!!! Talk about CHEAP! !! THERE IS NO LOGIC IN HIS STATEMENT, NONE!! JESUS, at least sell them during LENT!! Guess I'll be buying my FISH from the BURGER JOINTS!! OH I FORGOT...ARBY'S EVEN SELLS FREAKIN FISH SANDWICHES!!! It's simply...

The food was fine, but the customer service is disappointing. We went through the drive thru and I had ordered a 2 piece chicken meal and an add a piece of chicken. We were told to wait up front while the chicken was cooked which was fine. They brought our food out and apologized for the wait which was nice but when I went through the bag the extra piece of chicken was not there and was on the receipt. My son went back inside and told them that we didn’t get the chicken and the lady shook her head at him and commented about putting 4 in each box (none of our meals included 4 pieces of anything). She handed him a box and our mistake was not checking it. She had given him clam strips instead of chicken while making him feel like he needed to apologize to her for the inconvenience. I have no problem with mistakes but rudeness...