I decided to surprise my wife for Valentineâs Day. We had been trying to get here for several years and finally made it. I was excited to surprise her and she was excited once we made our arrival. I made reservations several weeks out and confirmed the day of to make sure you were serving your full menu. Our reservation was at 7. We arrived 5 minutes before and was seated within a minute. It took 12 minutes before our server came over to acknowledge us, then she told us she would be back after clearing some tables. She came back and we told her we had a few questions, we asked those questions and told her we were ready to order. We placed our order at 7:17. We did not receive our food until 8:30; and the restaurant wasnât even packed. We sat and watched people come in after us, get their food, eat and leave before us. We didnât leave until 9:15. I literally watched a couple come in at 8, get their food, eat their food and leave at 8:55. This is completely unacceptable. Then when my bill comes, there are extra charges on it. I asked for a menu to make sure my mind wasnât playing tricks on me. Both of my entrees were more on my ticket than they were on the menu. I asked the server, whoâs name was Martha, why were the amounts on the ticket more than the amounts on the menu. She said it was because we substituted the sides and there was an up charge for those items. I informed her that when we asked about different sides and even when she suggested us getting different sides, she didnât inform us of the up charge; which we wouldnât have had a problem with paying for. Her response was âI donât discuss money with my tablesâ. Thatâs a first in all of my years of living and eating out, that I had heard such a comment. Then I asked about the automatic gratuity and she said that because it was Valentineâs Day it was automatically added. I was not informed of that when I initially called to make my reservation, nor when I called back to ask about the menu, which at that time they confirmed my reservation. I am a big tipper however I tip by service, not by percentage. And the overall service we received tonight was not worthy of the tip that you all forced me to pay. This turned out to be a HORRIBLE dining experience. We definitely will NOT come back. We have several friends, family and colleagues waiting to hear about our experience and we will be telling them to NOT waste their time here. And the food was actually excellent, definitely better than Ruthâs Chris and Flemingâs, but not good enough to have to wait for over an hour for it, then to have your bill unknowingly have extra charges on it. The one star is to generous.
Completely...
   Read moreI scheduled dinner to celebrate my aunts 95th birthday. We had celebrated her 94th last year and it was wonderful. On this occasion, however the atmosphere is very good. My food tasted good but two of the persons in our party requested their steak to be cooked a certain type of way the steak had to be sent back three times on each of them And I was disappointed that the waitress either did not inform the manager because the manager I would have expected to come over at least apologize for having to return this steak more than twice. And even after the third time, the state returned to one of the diners and it still was not as requested, but she chose to take the steak home And cook it at that point
The food is always very good seasoned well but when the main protein is steak and it does not come the way you expect it to come from a steak house. It is disappointing. Our reservation was for 515 for four people and so it was not crowded and in hindsight, I would have expected, at least a suggestion to reduce or to modify the cost of the meal at least for those two persons whoâs food was returned three times. It was not as I said we had been there before, and never had any such problem. Our waiter on previous occasions was always very attentive to our waitress on this occasion did not seem to be as attentive as I would have expected so it is reasonable for me to assume that the waitress did not inform the management of the problems that we were having with our steaks I forgot to mention that the quality of the cowboy ribeye was totally different than what I had last year. It was a lot of gristle and a lot of fat this year. It was a Season well. With everything else going on with the steak and the temperature of the steaks for two of the diners it just never got mentioned. I donât think the crab edition for $15 on top of the steak is worth a crab is very bland. you donât even know that you have crab on top...
   Read moreSonny Williamsâ Steak Room in Little Rock is a top-tier dining experience that truly delivers on its reputation as one of the best steakhouses in the city. From the moment you walk in, youâre greeted with an ambiance that is both upscale and inviting, making it the perfect spot for a special occasion or an elegant night out.The menu focuses on high-quality steaks, and they do not disappoint. The cuts are expertly prepared, cooked to perfection, and bursting with flavor. Whether you opt for a classic filet mignon, a ribeye, or their signature porterhouse, you can expect a steak thatâs tender, juicy, and seasoned just right. The accompaniments, like the creamy mashed potatoes and fresh vegetables, complement the mains beautifully.Beyond the steaks, the seafood offerings are also noteworthy. The crab cakes and seared scallops are particularly exceptional, showcasing the kitchenâs versatility and commitment to quality.The service at Sonny Williams is another highlight. The staff is attentive, knowledgeable, and unobtrusive, ensuring your dining experience is seamless from start to finish. They offer great wine pairings to match your meal, and the dessert menu, featuring classics like crĂšme brĂ»lĂ©e and rich chocolate cake, provides the perfect ending to a memorable meal.The atmosphere is refined yet comfortable, with dim lighting, white tablecloths, and live piano music that adds to the overall elegance without feeling stuffy. Itâs an ideal setting for both business dinners and romantic evenings.In summary, Sonny Williamsâ Steak Room offers an exceptional dining experience in Little Rock, with outstanding food, impeccable service, and an atmosphere that makes every visit feel like a special occasion. Highly recommended for anyone looking to enjoy a top-notch...
   Read more