Center Street Grill — Restaurant in Logan

Ordered delivery through Doordash.. bbq bacon ranch burger, soup of the day, grilled cheese and mushroom Swiss burger, no bun, medium temp, on bed or lettuce.... order arrived.... soup and grilled cheese all good....bbq bacon ranch burger showed up with cheese and ranch.... no bacon, no bbq... mushroom Swiss came WELL DONE (dry and chewy) with a few leaves of spinach underneath it..... took bbq burger back and was told since they had a rush of orders we'd have to wait 15 to 20 minutes. While waiting we were asked is we wanted the fries from the"wrong" burger. Thinking it was a sort of "sorry" for messing up the order and they didn't want to throw them away, we said yes and ate them. Then the waitress brings over just a remade burger with no fries....omfg you have to be joking....I said omg to her.... because we ate the cold fries you only remake the burger? This all happened while one of the cooks...(short Mexican man, drinking some water) smiled at the fact that we were VERRRRY unhappy. Guess he thought his incompetence was a laughing matter. We had driven 8 hours to get here for a graduation... we were tired and hungry..... last thing we needed was a messed up order and giggling employees. Will NEVER EVER go there again. Should have taken a pic of the bbq bacon burger but we rushed to the restaurant to get it corrected so I didn't get a pic!!! It was pitiful. Clearly they're wasn't any management there that time of night....very sad as we've had good...

I normally LOVE this place but today was a bad experience. I called in an order before the lunch hour and requested to pick it up in 25 mins. They took my payment over the phone, asked for a tip, gave them a small one but was hoping they would get my order on time because you don’t really need to give them one before you order or even for a pick up (they do not have servers here, so tips are unnecessary). Anyways, I came in early at like 11:48 ish, waited for a bit to tell them I’m here, they didn’t even start on it and had me wait around 15 mins to pick it up. I was pretty annoyed about the wait, but when I got home and ate my burger, the patty was half the size it is usually and didn’t taste like it usually does. It’s so upsetting because I love their sweet potato fries & their piña colada burger, but something was way off. I called and told them and they said they had new cooks, but given that I had called way ahead of time when they weren’t busy, they had time to train them to get the burger correctly made and ready when I came. I was just bugged that they promised to have it ready at 11:50, and then didn’t, even though they KNOW they have a rush lunch hr AND trainees. Could’ve been handled better. So make sure you don’t order ahead for pickup because the food will be half-a$$ed & late. Order in-house and have a seat. Guess I should’ve gone to CupBop. PS: Tips are pointless when ordering over the phone. It does nothing to quality of...

Based on the other reviews, I really wanted this place to be good, but it’s really not. I tried to give this place a fair shot, and went back multiple times hoping for a good experience, but never got one.

Every time the burger was bone-dry and the toppings were sparse

Good fries, but if you’re gonna charge me that much, at least put a decent amount with the meal like Morty’s does.

Never once got our order in under 10 minutes. The last time, the burger sat in the to-go box waiting to be handed out for almost the entire time we waited. This tells me that the food was not made to order (would explain why it was so overdone and dry) and that the place is chronically understaffed to maximize profits.

This one I really tried to look past since I really wanted to support this place as a local business. They promote a Keto diet as a weight-loss diet, all while disregarding healthy eating habits. Keto is NOT a weight loss diet. It’s for treating epilepsy and insulin resistance. And I get it. They serve burgers and milkshakes. They’re not in the health food market. But promoting unhealthy eating habits under the guise of healthy eating is deceptive and shows a serious lack...