Starbucks — Restaurant in Longmont

I don’t know what’s going on at this location but it needs to change if it wants to keep this daily customer. Over the past few weeks the service and quality of my drinks is horrible. I am a regular between 5 & 6 am. I order a 24oz Brown Sugar & Oat milk shaken espresso . The past 5 times they have handed me a beverage full of ice where the coffee line is at least 1 inch from the top. I can see ice above the liquid level to boot. I ask to please fill it up with a bit more oat milk and every time I get argued with. This morning the barista argued with me again. Took my drink and said I’ll only add a drop. Handed me back my cup and he didn’t even do that. THIS IS THE ONLY LOCATION THAT DOES THIS. I order from Boulder and Broomfield locations during the day as well and have never experienced such rudeness and low quality. How do I pay $7.51 for a beverage that is all ice and then get argued with?? So I actually transferred this drink into an 12 oz cup no ice, it did not even fill it up. I’ve been a Starbucks customer for 34 years. I started at the original one in downtown Seattle. You are about to lose a customer unless you can change things and quick. I’d rather go to a local spot with customer service. The picture I am, including is the drink, and this one is actually fuller than the one they gave...

Was there a few weeks ago after a doc appointment. Figured that it would be nice to get a little coffee. The Starbucks app said that this location had a drive thru, not so. I was there so I went in. I was second in line after a girl that had walked in a bit ahead of me. The lone dude behind the counter was named (i think) Geoff. After about 5 minutes of me standing there I noticed that nothing was happening, Seems that Geoff (I think) was too busy making googly eyes at Lady X and was unable to function or make anything more than goofy attempts to communicate. I was young once too, I understand but c'mon, man up and do your job. Go be awkward after work in the back of a car like we did in the old days. To continue, Lady X moved away from the counter, no drink or anything else and I was able to order, then I waited while Lady X hovered in the location waiting for Geoff (I think) to volunteer to fall under her spell again. By the time I finally got my drink, remember I was the only one there other than Lady X, my head was hurting from me beating it against the wall. I took my drink and sat in my vehicle for a bit wanting to see just how Lady X would play Geoff (I think) after I left. Unfortunately other customers started to enter at a regular rate and Lady X exited. Poor...

Wow and not in a good way. It takes a lot for me to write a bad review. I'm from out of state on vacation and I go to Starbucks everyday back home. I decided to try this one out, ordered my drink and waited, watched people who ordered after me get drinks first because they knew the baristas. I get my drink, WRONG SIZE AND WRONG DRINK; the label was correct on what I ordered. When I asked for a new one the lack of customer service came into play, she simply took the drink out of my hand and walked away to make a new one, didn't say a word to me or even bother to make eye contact. After my drink was make the right way they didn't even call out my drink so I'd know it was done. I left and started drinking it on my way back to my hotel and it tasted burnt. Super displeased. Next time I'm in the area I'll be sure to skip this Starbucks and I'd hope you would too. Two...