Chinese Gourmet Express — Restaurant in Los Angeles

So I usually let these kind of things slide and accept life as it is but for some reason this really irked me. I’ve been coming here for the better part of five years and in five years I’ve never been this disappointed in the staff than I was today. Whenever I buy food from here I usually never take extra sauces, utensils or even napkins because I have those things at my job. Whenever I pay, I play cash and anything under a dollar I usually tend to leave for them. They tend to remember who I am and my usual order. Today I was short $0.02. Not a dollar, not $0.50, $0.02. I asked if I could come back another time. The lady behind the counter said no and I asked why. She said because she couldn’t trust me. For $0.02. Luckily the lady next to me spotted me $0.05 and I was able to make my purchase but this has really left a bad taste in my mouth. The food is usually good and the service up until now has always been great, but today, today was definitely not good. I hope that it was worth the $0.02 to...

I was at the Northridge restaurant yesterday, Jan. 7. 2016 in the food court. I ordered for my granddaughter the combo orange chicken with steamed rice. Just to let you know most of the pieces were empty and mostly breading and sugary sauce. My granddaughter told me "Look...there is no chicken in the pieces." I told the girl who sold it to us...she said that it was not their fault...it is where they purchase it from. Just to let you know so you can tell the company where you get it from. It was pure sugary syrup probably filled with corn syrup and breading with minute bits of chicken. Your food was inferior and a waste of my money. When I complained to the girl she should have returned our money. The is NOT quality authentic...

What a horrible woman serving our food. They were offering samples but spicy orange chicken and I asked her if I can try spicy orange chicken and gave a dirty look;She offered orange chicken testing but I waned to compare. She was running low on spices beef and I asked her how long it will take for it to cook and with a rude tone of voice she said I don’t know. She kept of fixing my plate and I told her don’t prepare my plate if you don’t know how long the spicy beef will take. I don’t want my food to get cold. She gave me another dirty look and went to ask the cook how long it will take. This she should have done it when I first asked her how long it would take instead of her telling me I don’t know. You can tell she really...