Italian Express Pizza — Restaurant in Los Angeles

I ordered a large pizza around 4:00pm for $15.99 and a Mexican Coke for almost $4.00 after they added all of the fees and charges it was almost $30. Even with that I was looking forward to my food. I was then informed me delivery could take up to 50 minutes. No big deal. However, then after the 2nd hour of waiting passed I called. They told me the driver should be there any minute. It has been another 20 minutes and I still do not have my food. I called back and whoever answered the phone was extremely rude and made no apologies whatsoever he actually tried to squabble with me over a few minutes of time which was irrelevant when I should have had my food over an hour ago. Ridiculous! Apparently, the driver dropped my food on the way to my door and had to go back to the restaurant. When the food finally arrived it was freezing cold and the wrong pizza. I called again and the person on the phone proceeded to argue with me for the next 10minutes that if I wanted a different pizza he would make it but I had to go and pick it up. If I was able to pick up order then why did I order delivery in the first place? I mean WOW!! I do not recommend anyone order from here unless u want to pay at least $30 for an empty stomach with a side of migraine. This was not my first time ordering from here but it is most...

I've never written an online review before, so it is unfortunate only under these circumstances have I been compelled to do so now. Overlooking the higher-than-appropriate prices one might make the case is not unheard of among restaurants in Westwood, and the significant extra charge for Ricotta, which as far as I'm aware is a fundamental characteristic of a calzone's recipe, the food did not begin to make the case for this establishment either. Cold, partially soggy, burnt exterior, empty of topping content, and devoid of any salvageable flavor, they seem to have found a way to make pizza unpalatable (or calzone specifically in my case), which is rather disheartening. Having worked in the food industry, I firmly contend everyone is allowed a mulligan now and again, so I looked to the second calzone that came with it for redemption. Though thankfully lacking the charred finish of the former, it also lacked the same content and flavor we were unable to find in the former, as it lay flat, thinly crusted, and more to be desired beside its uglier twin. The extra star for my being able to eat part of the meal to stave off hunger a little...

This is my very first time writing a review online. For late night food, a couple of my friends and I decided order some pizza and wings. We ordered on grubhub at 3:28am. I got an instant text message saying that my food will be delivered around 4:20am. We waited until then and called the restaurant to check on ETA of food. I don't know if he was the owner or not, but the guy with thick accent said the delivery guy left about 15min ago because I did not answer the phone. I swear, I didn't get any call from nobody. I double checked with the owner to make sure he had right number, which he did. He then blamed the delivery guy. I asked him why he didn't call me 15min ago when he knew the delivery guy was leaving... But he kept on blaming the delivery guy. I honestly feel like the food was never prepared and was never sent out to delivery. What kind of restaurant does not call the customer to confirm before cancelling order? Bottom line, when you make an order at late night, double check with the restaurant.... bc the owner can easily blame the "unknown" delivery guy who mysteriously called me(not) and ruin your night out...