Qwench Juice Bar & DRNK Coffee + Tea — Restaurant in Los Angeles

Not my usual approach but here we go.. I’m a regular here, love this place to be honest. But in my last 3 visits they have denied making my order, even others in front of me have been denied service because the employee simply doesn’t want to make the items. Every day after the gym I head over for a drink or some food, I arrive between 8:25-8:35. I asked for their Blaze Bowl, they said twice in different days they were unable to make the Bowl because it was late and they had to clean it, whatever, I understood and didn’t say anything. This has happened to myself, my husband and a friend. Now, two days in a row they did it again, I asked for a drink, a juice, I checked the time, 8:27pm. They said they were no longer making juices because their machine was already clean and there is a cut off time. I use to manage a juicery in the past, same equipment they use. Never did I deny service to a customer because something was cleaned and let alone tell a customer there was a cut off time when business hours were posted to a certain time. If this is the case, why stay open until 9 when you can’t even get service you’re paying for? It’s unfortunate that even after 3-4 attempts, each time was the same result. I enjoyed this place very much, and go because it’s literally across the way from Golds Gym. I ended up drive 15 minutes to Movita just to get a juice after...

My sister and I like to come here sometimes after the gym early in the morning. We usually get here by 6:50-7:00am a little before they open. The handful of times we came here, the service has been not so great. After finishing the gym I'm usually in a great mood, saying thank you when being served, but everytime I come here I feel as I'm inconveniencing the workers simply by ordering. I've never complained, given attitude, always tipping the workers. Today was my last straw with this place, as before we even opened the door, the two employees made faces before we entered. We told the workers that we never feel welcomed and that he never has a good attitude when we come in. He told us that he just has very bad facial expressions. We left immediately after expressing to him how we feel. We will not be coming back. As I work in the food service industry as well, I'm big on service. Walking into this establishment I'm never greated with a smile and always feel like an inconvenience to the workers. It's not a great...

I like their fruit smoothies (not a fan of the one with maca powder, but thats personal preference...) I also REALLY liked the chicken Pesto sandwich. I was expecting it to be pretty basic honestly but was impressed.

There was a bit of a mix up with my order today and my smoothie ended up getting put away in the cooler with the pick-up orders instead of my name being called. Eventually I went up to the counter to ask about it because I had been waiting a while (I got my sandwich pretty quickly) and they gave it to me and apologized. The person who I think must have been an owner or manager then brought my friend and I some (tasty) muffins to make up for it.

Mix ups happen and they did their best to make up for it so I wouldn't rate them low for that. I also could have asked about the...