Soy Japanese Grill and Roll — Restaurant in Los Angeles

First off, I have been a customer for years, long before they started their "30% off happy hour". They increased their prices before all this began and lost a lot of business so they came up with this happy hour nonsense which was supposed to last until the new year. They claim to give you 30% off your order but have now decreased the amount of edamame they give you by like 50%. And they get away with this by putting it in a tiny round container instead of inside your main entree plate like they used to. On two different occasions, I've only been given my sushi roll and I go home thinking the edamame is inside. Obviously that was a stupid mistake because I've had to come back and get it from them, wasting my time and only getting nothing short of a "my bad" attitude. Honesty and good customer service are some of the strongest pillars that hold up a business so it can truly prosper. Yours are definitely starting to...

So I stopped by last friday i get greeted by a young cashier rude by the way anf always on her cell and hardly knows spanish doesnt even let me look at the menu when she proceeds to rush me to order. So im like whatever and i got a non spicy chicken soba and she got my order wrong. This is a thing for her because everytime i go there she happens to be in shift and she has the tendency of rushing her costumers to order. I do want to give a big shout out to the cashier Paty she always gets me right when the other...

I usually order over the phone, but today, we, Wife and I, decided to go eat at the location, sadly, the service as well as the food were not as expected, there are other sushi restaurants that actually put seafood on their rolls, the salad was dry, the dressing containers were filled just to half, then the ginger was so scarse, for an $18.50 per plate, it was not worth it, I will seek a new place to give my business to, also the lady at the counter, she needs a good training in...