Stereoscope Coffee — Restaurant in Los Angeles

I’m a firm believer that local businesses with multiple locations should be consistent and more specifically, provide a consistent product and experience across the board. I absolutely love the Stereoscope in Hollywood and I visit that location on Santa Monica Blvd daily. The Hollywood location provides a high vibrational and clear atmosphere, and the baristas there are beautiful, kind angels that are masters at what they do. The lattes I purchase there at 6677 santa monica blvd are consistently exceptional.

However, I had an exceptionally horrible experience at the Stereoscope in Echo Park. The barista’s were entirely incompetent in both their customer service skills and their technical abilities to provide the high quality and seamless lattes that I’ve come to love Stereoscope so much for. It took upwards of ten minutes to receive one single vanilla latte that I ordered. I can go to pine and crane and have Dan Dan noodles ordered and served at a sit down restaurant in 3 minutes flat. This is Los Angeles. It’s simply not acceptable. Up your game. The shop in Echo Park was not particularly busy either, as I came in 30 minutes before closing. I kindly asked if my latte was ready after standing staring there patiently for ten minutes and was met with annoyance, as if it were unbelievable and unfathomable that I had the audacity to ask if my single latte was prepared yet after waiting over ten minutes in a practically empty shop. At the Stereoscope in Hollywood, my coffee is handed to me, usually before I even finish paying. Mind you, that location is generally far more busy than the one in Echo Park. When I finally received my coffee, it was completely overfilled and leaking everywhere, and the lid was not secure. Whack.

I’ve only visited the Echo Park location one another time, two weeks ago, and upon walking into the shop my friend and I were informed that the espresso machine was down, and that they had no coffee. Stereoscope is a coffee shop. You had one job and one job only. So that was also a truly outstanding and astounding experience as well.

Moral of the story is, support Stereoscope, they’re amazing- but visit the Hollywood location by all means necessary. The experiences I’ve had at these two different locations are...

I am a regular at this coffee shop but seems like they have no loyalty or even basic consideration for their regulars. Whatever happened to the good old days of coffee shop culture. Which coffee shop has a time limit on their black coffee but okkkkk their call. It says you can get black coffee till 11. I get in at 10:50 and they are out of black coffee n refuse to make a new batch because ohhhh itll be 11 soon. The server suggests an americano instead. I am shocked. If you are a serious coffee shop charging 6$ and up for anykind of coffee, they should at the very least understand coffee drinkers. I dont know anyone who drinks black coffee to ever go for an americano.

Pour over black coffee and americano are all made differently and desired at different times and are NOT a replacement for each other.

If you cant make black coffee maybe try to make up for it since technically you are still supposed to be offering it.

Regardless. I wish it was just that!!! I order a pour over -and then the pour over comes in a to go cup. I mean forget that its so so so so unsustainable to just give everybody to go cups if they dont specifically mention - “oh btw I am paying a premium price for this pour over so I can sit and enjoy it in your coffee shop” I mean giving a pour over coffee in a to go cup is major disrespect to coffee. Every material the coffee touches, it changes uts taste. Whats the use of charging a premium for your coffee when you are gonna ruin the taste of it by putting it in a plastic/paper cup.

She offers to pour it back in a for here cup- completely missing the point that the coffee has already been muddied.

And this is a coffee shop that claims about knowing and serving quality!!!!!!

A very sad experience and i am sadder writing this review. I was so excited to get there before 11. Get my black coffee n enjoy a good morning but the sheer ignorance and lack of principles ruined a great mood. N this is definitely going to discourage me from coming back. I will come because I dont hold a grudge and I appreciate some of the beans they serve but one thing is for sure I will not be a regular here anymore and will not be...

I have been to 100+ coffee shops in LA and without doubt Stereoscope is my favorite. It takes me 45 minutes to get here and that's the journey I always look forward to.

Stereoscope makes the most exciting cappuccino. Every single cup is consistently bright, clean, tasty, beautiful, served with warmth in a wonderful ceramic cup. When I venture out to other drinks, from Spanish latte to ceremonial matcha to espresso tonic and tea…I find the same recipe: simple and solid delivery, all sophistication hidden in the process.

Excellence at Stereoscope goes beyond what's in the cup, and it feels both intentional and natural. The fantastic space is well designed to accommodate different activities and creates inspiring visuals. It's obviously to me that every detail of the whole experience is premeditated. I get goosebumps whenever I notice tiny things that make big differences. Nevertheless, nothing feels forced or dogmatic, because Stereoscope has the right people, for whom these aren't rules to follow, they are just the right ways to make coffee and care for people. It's a dream team. The way they greet you, say your name, make you coffee, serve it to you, and thank you when you leave...it is so genuine, so touching.

I often visit the shop in gloomy early mornings, and Stereoscope never fails to cheer me up. Every cup feels like a love letter. The sky is still overcast when I walk out of shop, but I have been kissed...