Wacky Wok — Restaurant in Los Angeles

Have been going to Wacky Wok for years, with always delicious food. Always place a phone order for pickup without any issues. For the first time ever, this evening, I was confronted with the most obnoxious rude staff member on the phone who said he would not place a phone order without any explanation and in a very ride manner. I called back to inquire about the reason and to also state my displeasure at their attitude to be told I was welcome to come into the store and wait for the order but they would not take a phone order because they are busy, again from a confrontational ! Logic dictates there is no difference in time taken to make the order in either scenario. Wacky Wok, you have definitively lost me as a customer forever. Will call in orders to Mao's kitchen in future who are always friendly...

I’m not usually one to leave reviews but just save yourself some trouble and don’t go here. I placed an order for takeout on the website. The meat for my beef chow mein was raw, I called they said something about the meat supplier and that he can give me a new one tomorrow because they were now closed. I came in today to get a refund (obviously I didn’t want another one) and the lady said she could only give me the menu price and not the online price because they have to pay a fee for that. I was charged the online price it doesn’t make sense to not give me the full amount. I left since I didn’t feel like arguing for a few bucks I just hope this doesn’t happen to other people they need to improve their customer service and...

I always take to-go from here. I like the mu shu chicken. I had pan fried noodles last time and they were way too drenched in sauce for my taste. I also like the New York style egg roll. But have not gone too deep into their menu. If you like a mushu they're good for that, it's piping hot However be warned it only comes with two pancakes so if you want more pancakes order extra pancakes and if you like hoisin sauce you might want to ask for an extra pack or two m because they only give you two packs with your order. I've also had the wor wonton soup and that's good too not too salty and full of good wontons and meats. They seem busy so they must be doing...