Wahoo's — Restaurant in Los Angeles

So... Let me first begin by saying how much I used to LOVE Wahoo's when I lived in South Orange County, the food was great, the service was even better, they employees were always super courteous. From the time you place the order to when you're leaving.

When I moved to Vancouver, I would tell my friends how much I wished Wahoo's existed in British Columbia. When I come home to visit my mom, I don't always get to stop by a Wahoo's because there aren't any near her house. But I knew, at least there's one at the airport terminal on the way out.

It's been a long 3 years since the last time I visited SoCal (due to Covid-19), I just now had a terrible experience with the one at Terminal 6 (May 28th, 2022, at approximately 11:30am). First of all, there are no longer employees to take your order, it's a kiosk style ordering method... just goes to show, times have changed 😒. I placed an order of 2 chicken burritos with no beans (1 for later on the flight), I looked around and didn't see any fountain drink dispenser so I figured bottled drinks were the only option. I paid for the order, took the receipt and walked over to the "Pick Up" counter, at which point, I realized that they DID offered fountain drinks, it wasn't visible by the kiosks (if there were actual employees taking my order, I wouldn't have to play the guessing game). So, I immediately went back and placed an order for a fountain drink. Again, no employees there to give me the cup. So I waited by the pick up counter for my burritos when they were ready, the male employee called out blatantly "2 chicken burritos, no beans!", I proceeded to take my order and said to him "I also have a drink", I guess he didn't know I had placed a 2nd order, he just pointed to the kiosks, and blatantly said something I couldn't hear. And his expression was downright unfriendly. The other employee (female) figured out what had happened and quickly got me a cup. But as I was walking away, that male employee was still giving me a dirty look.

I just spent $35 USD for 2 burritos and a drink (that's near $45 CAD) ... Trust me on this, that's the last time I give Wahoo's money

Oh and the burritos weren't as good...

They serve bad food. We ordered tacos and their bowl. The food looked like hospital food and so sad and pale. We tried it and it was not Mexican from any means . No flavor, nothing Mexican. Some boiled chicken ( or was it grilled- sorry couldn’t differentiate) , some baked beans, some rice and salsa. I could have brought these ingredients separately from a super market and eaten it! Please avoid this place unless there is nothing left to explore in the airport. Don’t go with the belief that LA will have good Mexican food so will Wawoo. That’s a mistake I did. Had to trash most of my food and settled for something else in another restaurant. The lady at the reception was good and so was the speed with which the food was delivered. I will take sometime to recover from this feeling and try Mexican Food again. I love food so this place will not be in...

Anytime I've ever been to any other Wahoo's the food has been unreal I ordered the wahoo bowl with no salsa and no beans they handed me three deep fried pieces of fish that did not taste like wahoo I made it there other restaurants hundreds of times really good also they wanted me to order from a machine and they wouldn't take cash what is sad situation three pieces of fish and a bottle of iced tea almost $20 not even a smile from anyone in there so sad I have never rode a review before but I went out of my way this time to do it hopefully it helps the management get back on track so sad to be representing Wahoo's with that kind of...