Snarf's Sandwiches — Restaurant in Louisville

I've always loved the Boulder store, but this place is horrible. The orders are almost always wrong, and the people working there are very unfriendly. Today, my order of 3 sandwiches was lost. They originally blamed me for using Doordash, until I showed them my emailed receipt. No apologies. They said I could wait 15 minutes or get my order refunded. Again, not a single expression of being sorry for a very time-sensitive order being "lost". We are DONE with this Snarf's!!!

Follow-up: They hadn't issued the refund, as promised, so I had to write the main office. Finally got it processed. Still no apology for all of this.

UPDATE: Since this episode, we decided to give the Louisville Snarf's another try, and everything was really good. On our next visit, they put hot peppers all over a $16 sandwich, even though I clearly requested NO HOT PEPPERS! I wrote to the main office that I wanted to receive a refund for the inedible sandwich (which I offered to return), and they refused! I even offered to drive the sandwich back to the restaurant. So much for their empty promise (below).

If you order online this Snarf's in spite of my review, you should know that they will not read any special requests at the bottom of the order (e.g., no onions). They have never followed any of the requests my family has made.

It's only a matter of time before this place goes out of business. Louisville residents won't put...

I’ve loved Snarfs for decades now, and was a frequenter of the OG off Pearl st. Happy one moved closer. I’ve ordered frequently since they opened and 95% of the sandwiches are awesome! Recently tipped less than the $2.25 recommended for a single, carry out, sandwich, twice, and BOTH times received a nearly inedible sandwich(both a first in my snarfs experience). One had so many onions sliced super small and mixed heavily with the mayo and lettuce, it was impossible to remove. The next time, I was given an INSANE amount of Mayo, like half a bottle, also rendering the sandwich inedible. Clearly NOT pre-tipping enough on the app results in inedible food. Will order less frequently and with more care in the future. I’ve worked in good service, I know it...

Great sandwiches. If you're willing for them to let them choose what sandwich you get. I love snarfs. Ive been eating there for years. But I've gone to this location twice and I order all the veggies, with extra veggies. First time I got tomatoes and a light layer of lettuce. Second time (now) I got a peppers this time. But no sprouts or mushroom. And all the veggies add up to 2 bites of salad. I know most people don't like veggies but that's WHY I go to costom sandwich shops. I ask for a salad on bread, I get a sprinkle of lettuce and maybe 1 or two toppings. Guess I'll go back to subway. Their bread isn't nearly as good. But at least I get...