Tequila Grill — Restaurant in Lufkin

The worst experience I have ever had! The air was so cold and blew so hard our napkins wouldn't stay on the table, the staff laughed it off and refused to adjust the air forcing us to get blankets and jackets from our vehicles. Water constantly dripped on us, the cheese dip was literally not hot and had solid chunks of un-melted cheese in it..the cold hurricanewinds blowing on our table gave the cheese no cuance to finish melting either! We never got our second dip/sauce we ordered, Im guessing it was to much work. None of the food came out hot and one dish was incorrect the first time as well as congealed, we sent it back and they brought only part of the food back and IT was congealed and not warm either, so it was sent back and we asked for it to be removed from our ticket! We had 6 waitstaff in the small area we were in plus what looked like several managers walking though and none seemed concerned and no one even bothered to apologize for the cold food we got twice!! Seriously the absolute worst! If the waitstaff spent the same amount of energy taking care of the guests as they did socializing among themselves, it may have been better! Yes we still left a tip, more than 10% even though we shouldn't have. And lets finish off with the insane prices, -4 sodas, -3 luke warm entrees ( 4th sent back twice and removed) -a bowl of unmelted queso, $95!!!...(before tip) I will NEVER go back!!!! I would give ZERO...

My wife and I tried this place for the first time last night. Parking lot was full, but we got right in and were seated. The inside that used to be a "Dead" Lobster has been completely renovated for a good atmosphere. We were given a friendly greeting at the door and Leslie was our server, a very sweet and efficient young lady. Chips were a bit too thick and the watery salsa was less than average. Our major complaint was the food. We had enchiladas, tacos, a tamale, rice, and beans. The food was terribly greasy and made worse with thick brown sauce slathered all over the food. The cheese in the enchiladas tasted like Velveeta. The ground beef in the taco had a strange taste, almost metallic. The refried beans were OK and the rice passable--but the rest came up woefully short. Our bill for two (we only had water) came to $31.12 and we left a $6 tip for Leslie. We think the restaurant saves money on take-home cartons because there was no way we wanted to take home what we decided not to eat (much of the meal) and we were glad as the food caused stomach problems for my wife. Sorry to say, this was a...

Disappointed. Everything lacked flavor. Will not return. Came to this restaurant for the first time with my mom for her birthday. Now I’m from Houston, so my expectations of food are pretty high, but I kept them relatively low because I know nobody in Lufkin likes any “spice” To start we were bought a basket of chips, which tasted like they were fried and old grease. We ordered the queso and asked if we can get ground beef in it. They proceeded to top it with Hormel beef chili. The queso was not good either. I ordered the beef fajitas which came out cold. The plate was not sizzling. My mom got the enchilada plate. She says the enchilada plate was lukewarm. After our food was dropped off nobody came back to check on us because I was really looking forward to telling them. Hey, we’re kind of disappointed in the experience here. I wouldn’t recommend this place. I would save your time and go to Heuraduras instead. Extremely...