Five Guys — Restaurant in Lynchburg

Monday evening at about 5:30 pm we were able to order without waiting in line. The food was ready in less time than it took to wash our hands and choose a table. Our "small" cheeseburgers and a large fries to share were hot, and well prepared. The Burger was seared perfectly and juicy inside. I loved the grilled onions & mushrooms in addition to the lettuce, tomato, ketchup, pickles and mustard that come as standard on "loaded" burgers. Be prepared to roll up your sleeves and to use several napkins to catch the delicious juices that escape while eating these burgers. The large fry held a HUGE number if "natural", with the skin on, fries that were crisp and lightly salted. The cost is about the same as other fast burger restaurants. This is a casual place , often filled with young people from the near-by colleges. It has plenty of free parking, is handicap friendly and elder friendly. The staff is friendly and efficient. Located close to several local shopping areas, it is a great place to eat after a day...

My husband picked up our order. This was one week ago. I never get five guys because of the price, we paid $34 for our two burgers no fries. These burgers were worse than cookout. Burnt and charred to a crisp, I go to five guys about once a year when I have a real craving for a juicy burger. We cannot afford more than once a year. By the time we ate the burgers the store would have been closed, my husband picked them up around 9 and we ate them shortly after he got home. The only reason I'm taking this to google is because I reached out online via survey on their website and as well as a second survey from the receipt. I have heard nothing 7 days later. I absolutely cannot justify ever coming back for another try given the high price. If it was a good burger I'd say maybe someday but why would I come back after getting possibly one of the worst burgers I've ever had the misfortune to eat? So disappointing.

For perspective we spent $8 on two big burgers today at Sonic in Bedford and they were ten...

Food is great, though the bacon can sometimes get overcooked. Price is expensive, and no value meal options, (burger, fries, and drinks are separate items), but you get surplus fries in every bag when you do order fries. Beef is never frozen or premade, so their burgers taste superior to cheaper fast food burger chains. You wait awhile for your order, but that's because it's fresher ingredients. Fries are fresher, too. Burgers are fully customizable with a large selection of toppings. I love having seasoning thrown on my fries! Seating isn't that comfortable, but it is easy to keep clean. They have small and large tables and high and low options for accessibility. Even have a few patio tables outside for outdoor eating. They have 2 Coke Freestyle machines, so you can customize fountain drinks, too! If you have a vegetarian friend, they do have option to put only veggies in the bun. Not sure if you can do lettce wrap and go bunless if your...