Let me start by saying: I have never felt the need to leave a review online for a restaurant, but after this experience I decided to take the time to give a "heads up"to other "out-of-towners".
I am currently staying in Rosemont and the concierge recommended little Angelo's for their "really good" Italian pasta. Such a shame that I could not place the order due to the female answering the phones (on 6-18-17 at approx 9:15 pm).
I am not from this area, so I do not happen to know the hotel phone number (that I was told I MUST have in order to place the order). Interesting that she is a local, but unwilling to help a potential guest/customer. I offered all of my hotel info and my personal cell phone and that was still not enough to place an order. I asked for a manager. Maybe she was just having a tough day? I really wanted to give this place a try, so I asked for a manager and was told "there is no manager and even if there was one, they would tell you that we need the hotel phone number to place an order".
As a business owner, I pride myself in going above and beyond to make it easy for people to spend their money with me. THAT WAS NOT THE CASE WITH LITTLE ANGELO's. I reminded her that I am from out of town and that if she was unable/unwilling to help me figure out what the number was for my hotel... then I would be forced to spend my money elsewhere. She made it clear that she did not care.
Lesson to be learned by management and the owners? Even if your food is amazing, my first impression of your establishment was sub par, based on the employee that you choose to represent you on the phone. I took my $100 order elsewhere and did not even have to pay a delivery fee ($3.50) or the upcharge ($2.00) because I am staying in a hotel. This is truly your loss...my family comes to this exact hotel approx every three months (for business) and I will never...
Read moreThis Little Angelo’s Pizza is highly recommend! Especially to those who have a big families and bunch of friends. This spot is perfect for any occasions and events. Great spot for your friends and family to spend some quality time. You will absolutely love the offers here. They have so many selection of foods here, their variety is so huge, and their menu is perfect! If you are looking for a place to have a quick breakfast, snacks, or meals. This Little Angelo’s Pizza is the best to go! The food here is really good and phenomenal. Their portions are so great and fair. Their pricing is fair and affordable. You can absolutely save a lot of money here compared going to other stores around the place. The staff here is really great, they are so kind, nice, decent, and accommodating. They all know how to treat the customers so well. They are so helpful and attentive. They can also give all the things that you need from their kitchen. All of them are working so fast and quick. Outstanding service. You all must visit this place. Their location is so easy to find, very near to other well-known places around the area, and they are very accessible. You can definitely visit this place in just a few minutes from your area. Little Angelo’s Pizza is very convenient place. Really enjoyable and welcoming. I would really love to go back here again soon when I have some free time. Also really want to explore more of the food they have on their menu. This place is everything! Thank you guys for such a wonderful service and awesome experience!...
Read moreI ordered garlic cheese bread and waited 10 minutes I ask how much longer? They tell me only a few minutes..... wile I'm waiting I watched the 2 front workers or owners not sure insult and disrespect about ten teenagers with in 15 minutes....... I then ask it's been 15 minutes how much longer? I get replied only a few more minutes sir...... 29 minutes later I ask for my money back 6 dollars and 4 cents I ordered at 553 asked for my money back at 622 and the lady did not give me my money back and the man came back with my garlic bread with cheese in his hands and said so you want your money back? ..... ( why am I being pressured into buying your food after I wait 30 minutes and I have already given the drink back and asked for my money)..... he gave me my 6 dollars and 4 cents and I left and I work for a limo company I will tell every taxi and limo driver i meet about the great food but the inappropriate behavior to young adults and children and poor service with times the food is good but very very far from fast food only thing I ever have gotten on time is pizza slice already cooked and stacked for customers.... there is a worker with a handicap One arm very fast very professional man always kind and I have been a customer for about 4 years I will never refer another person and I hope a high school comes to protest the way you treat teenage customers with huge...
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