P.J. Whelihan's Pub + Restaurant - Maple Shade 396 S Lenola Rd, Maple Shade Township, New Jersey, 08052

"On 6.20.20 we ordered food for 630 pm at aprox 5pm using the curb side option and gave a description of the car. I arrived at the Maple Shade store at 6:19. There was no curb side pick up. I parked up on the hill. The old curb side pick up area was closed and made into outside dining. I called the store to inquire if the food was ready by chance and the curbside details. A lady answered and seemed fustrated and said I dont know we are really busy. I was put on hold and then told no its not ready just come in a bit. I patiently waited till 630 our scheduled time. I then walked down the hill and into the store. I asked again and i was told to wait over there and pointed to a corner inside the store. So i sat like everyone else who looked confused with the "curb side pickup". At 643 pm it was ready and I left. When I got home we found that they never included the soda. I called the store and a Anthony answered. I explained and I was told oops our bad just come back. I said thats just great you forgot and now I have drive 12 minutes there and park and walk down the hill to be told to wait in the corner for somebody to figure it out to then drive 12 minutes back to cold food whats the point? He said we will take it off and hung up on me. I called back to have him explain what exactly and why did he hang up. He hit me back with sarcasm so i asked for a manager. He said he was a manager. I then asked for a DM. He said hold please. Another guy maybe mike answered when i asked about the hang up he said he supported his guy 100 % and I was wrong and they were right. I asked for his name to be sure and he said he already said it and finished with we are taking the soda off and hung up. First we have been eating there for 20 years and second why do we have to explain to our kids the phone call and no soda. Nobody hangs up on customers. More over twice. I didnt make a mistake you people did. Finally where is your drive up curb side area ? To say will we eat there again Im not so sure. Theres no shortage of places to eat who have their house in order more over ones who show compassion when making mistakes. If I did that at my job I'd be collecting like the other 1/3 of the work force. "