Charleys Cheesesteaks and Wings — Restaurant in Maryland

The laurel location usually has great food!

My only issue is today, I ordered a plain sandwich with only pickles and the person creating the sandwich put my protein on the wrong sandwich. I watched as the cashier caught her mid error. To my surprise, I watched them both attempt to take the protein from the wrong sandwich to mine. Lettuce and condiments were transferred too. I was horrified. I absolutely hate lettuce and Mayo. The staff presented me the food as if nothing had went wrong. I then had to inform them that I have a clear view of what happened and I do not consume those toppings. I’m truly disappointed in the staff today. I understand not wanting to waste food. I just feel as though it should be used for a sandwich that has the...

Just visited for the first time and while the place was clean that is all I have to say that was good. My sub was cold and the cheese was not melted all the way....dry as ever. I asked for more ranch, seeing as that is the only topping I asked for. They said I would have to pay additional for ranch that was barely visible on my sandwich. The fries were also cold. I love this place in the mall and there food is always my first choice, but maybe not...

The food was good. They had background music playing extremely loud and the lady working the counter spoke very softly so it was hard to hear her questions. The music was so loud we could not even talk while we ate our lunch. As other people came in we noticed they were also asking for things to be repeated a few times. Another customer, around 25 yrs old commented to us that the music...