Charleys Cheesesteaks and Wings — Restaurant in Maryland

Today I ordered 2 chicken cheese sandwich 1 combo. When I got home I had 2 steak cheese sandwich, we don’t eat beef. I immediately called them 4 times and got no answer, I finally left a message. I didn’t go back to the store because I live 10 miles away. So disappointed we just through the sandwiches away. One thing else I will say is I been going there twice a week and they never mope the dirty floor where they want you to sit and eat. I also said something to them about that 2 days ago but when I came in today the floors still hasn’t been cleaned. What else is not getting cleaned. Today 12/14 ticket # 33.I thought I had found a good place for a chicken cheese sandwich. Left my name and number on their answer machine....

Very disappointed, a waste of $16. I normally go to the charleys in oxon hill, MD. But today I stopped at the location in Brandywine after going to Costco. Ordered 10 piece boneless wings and cheese fries. The boneless wings were over cooked. The cheese fries didn't have enough cheese sauce on them, once I got to the bottom of the fries there was no sauce. Then on top of that they charge 60 cents for ranch!!? I'm buying boneless wings, why are you charging me for ranch. It should come with the wings. I will not be returning to...

Horrible customer service!!! I wish I would have gotten the young lady's name working at 8:30 pm on 2/21/23, however her greeting (or lack of) was so horrible that I walked out without even beginning to place my order. There's too many options literally feet away for me to patronize when Horrible customer service is provided. P.S. I am not one who expect very much when patronizing such places, but this was despicable. My Chipotle was a healthier option anyways, so I should thank...