Checkers — Restaurant in Maryland

2024 Update

I've stopped in a few more times, and it's been decent. Got my food quickly with respectful and/or smiling faces.

Food is hot in the bag, fresh, and tasty.

Updating to 5 stars.

2023 Update

So it's only fair I update this review a bit. I arrived late, after 10pm. Just got my daughter home from the airport. Came up through the drive-thru, placed my order quickly. The person at the register taking orders was professional, and patient.

I arrived at the window and he processed my payment while taking another customer's order, did a great job multi-tasking.

A few moments later I had my drink and all of the food I ordered, hot and fresh. The food tasted great, all of my items were there, and everyone behaved professionally. I'm going to update my review to 4 stars.

If it happens again this way, I'll upgrade it to 5.

Circa 2021 The food sometimes tastes like it's been in the bottom of the freezer for 20 years. Fries sometimes are undercooked. Staff is rude...

The maneger named “Miriam” has unfortunately put me through one of the most racist and discriminating things I’ve gone through in my life. When I asked her in a professional manner. I was answered with “I don’t have time for this”. She sat around in her phone watching movies the whole time and I’ve also witnessed firsthand her drop chicken bites on the floor by accident, and continue to throw them in the grease to cook them as if that’s not unsanitary. I was treated this was due to my pigment and their lack of knowledge of who they were working with. I’m educated, and well aware and versed in the metropolitan area and have connections to organizations like HUD and bigger jobs outside the fast food industry and honestly have never experienced such a degradation in character and who I am as a black man. And to be treated that way by another minority...

To be very honest, Checkers just have terrible customer service overall.. I’ve call 3 complaints in the past year, twice for one location. All from Managers and Empolyees catching attitudes and not wanting to do the job they come to get paid for. Simply things like charge me for Large Slusher but give me a Medium and lie to my face about it.. Manager had the nerve to try to refuse a refund after I went to another location purchased a large and brought it back to her store to show her and her employee that neither one of them were smarter than me.. Manager threw a little fit and called her manager, I guess.. just terrible customer service, inexperienced management.. This happened at Brandywine, Clymer...