Taco Bell — Restaurant in Maryland

Just got home from being refused service at taco bell. I recently downloaded their app, added a credit card, because I see the commercial that says you get a free chalupa box for signing up and ordering through the app.

Well I did that, and when I got there, the very rude young lady working the register told me she didn't receive the online order. Ok, this can happen sometimes, so I showed her my phone where it shows my order and that it was received and ready for pick up. She said I could not get the food unless I requested a refund and reordered through the app. I explained that it was a free gift order, but several times she just kept saying I need to request a refund or she can't make the food. I asked how to request a refund, she said call corporate. Am I really going to stand there at that moment and call corporate customer service to try to get refunded $0, and then reorder through an app which clearly did not work the first time? No. Well she continuously shrugged her shoulders and said they will not make the food.

This sort of thing has happened at other fast food places, and they are usually apologetic and look at my order and give me whatever I ordered. Not this time. She just outright refuses to even try to help. Question is...where are you even qualified to work once you get fired from taco bell? Which, let's face it, is inevitable with...

This place is a Godsend! Was in emotional distress after losing my paycheck from work and I went to a state of instability. I looked everywhere but couldn’t find it, leading to me having a mental breakdown while calling my boyfriend and Mom. After accepting my defeat, I gave in and got the #7 from the Taco Bell next door. It was replenishing! The chicken quesadilla blessed me with such euphoria that my descendants for generations will feel satisfaction even if they are facing financial insecurity due to my misplacement of $1,600. The large sprite was a precious gift from the gods and this is coming from a monotheistic Christian. I wasn’t even mad they don’t have nacho fries yet (kinda). It was confirmed to me that this place was Heaven when the employees were Godly angels based on how kindly they treated me. One even told me I could win $500 on the back of my receipt which would have helped my financial trouble but obviously I threw it away. Those workers seriously deserve a raise (5:54pm shift on Friday, November 19th). Case in point though, this place is just like any other Taco Bell but its the Taco Bell I needed in my time of weakness…...

The portion size for the money spent at Taco Bell has really declined. I ordered the new rattlesnake fries and the amount of food was not even close to as advertised. There were maybe 10 French fries in the entire order.

I took the food back to see if I could get more (since I figured they must have accidentally shorted me) and the staff informed me that I was mistaken; the rattlesnake fries actually do come on this infinitesimal platter. The dish may be fit to hold butter for corn on the cob, but at $3.25, it was preposterously small for a batch of fries with toppings.

I don't blame the staff per se, since serving size isn't at their discretion (though I wish they would have added a little more to my miniature platter just out of customer service). However, I am disappointed that the halcyon days of getting a filling meal at a bargain are over at Taco Bell, or at least they are at this location.

Note: The 2 star rating is for the fact that the food itself was decent and the workers were polite when I talked to them. The rest of the experience was most assuredly deserving of a one...