Honolulu Coffee at Hyatt Regency Maui — Restaurant in Maui

Really bad and grossly overpriced. That said, it is a notch better than the Uber dark roast cheap quality coffee at the Swan Court restaurant.

My husband and I needed caffeine and couldn’t stand the coffee at Swan Court, so we went here twice. Both times they gave almond milk in a small cup on the side (which I’ve literally never seen in my life), so you have to remove the lid from your ice coffee (which they fill to the brim by the way), then waste fully dump some coffee out to leave yourself room at the top, and then finally pour a few drops of almond milk from that side cup they give you into the coffee, and lastly give them they remaining almond milk you did not use which they discard.

It’s the most wasteful and nonsensical system. They could save time, money, and resources by simply leaving a little room at the top and pouring in some almond milk like literally every other coffee shop.

Oh and after I witnessed this weird system the first time around I actually proactively requested they do not do the side cup of almond milk thing on my second visit and they said oh ok sure no problem... lo and behold they didn’t listen or follow through.

So strange and not at all satisfying. You’re better off driving...

Only a few vegan options, if any. But the worst was the customer service. Second time coming here and the staff never smile. I came here in the morning and there was a long line, I was watching a guests child (toddler) and also had my son (toddler) with me too. A staff asked if anyone would want to pay card and she will help me now I said great! I asked for the kamaina discount and then she lied and said we don’t have it, but I have been here before and got the discount. I told her my order and gave her my card to pay, she charged me full price, but then she said the card isn’t working and something is wrong with the card. (I think it was the machine she was using not my card) So as she’s trying to make it work the line is moving and I lost my spot in line while juggling two toddler boys. I decided to leave without my smoothie..I just wanted the fastest option and I got the most complicated option and she didn’t even help at all she could of let me back in line to get my food that I have been waiting for. Im just so unsatisfied with the customer service here, I can’t believe they let people like this work here, in such a nice hotel they deserve...

I frequented this coffee shop when I recently stayed at the Hyatt Regency in Maui late May. The coffee choices on menu were abundant and each time I tried something different with iced coffee it was always delicious and smooth. Service was excellent with friendly attentive staff that even remade my coffee as I failed to tell them I needed non dairy creamer. One morning I went down and tried the acai bowls and wow were they delicious amd healthy! Only downside was I should have asked how big they were. They were too big for me to finish and my partner and I could have saved money and split one. But the ingredients were fresh and didn’t skimp in the amounts of berries, nuts, or other toppings. Was my first time trying these and was delicious. So convenient having such a nice coffee place with options available right...