Chick-fil-A — Restaurant in Maumee

Ordered lunch thru the app and was told to scan the thing outside once I arrived. I apparently did it wrong and had a drive thru attendant help me, he took my name and then told me I was good to go. I followed the line to the window, but they couldn't find my order. They asked me what I ordered and then I was then told to pull ahead to the cone and they would get my order. When I got my order I pulled into a spot to eat. Well I discovered they gave me the wrong drink and no sauces that I had asked for when they said they would get my order ready. So I had to go get back in line to get the correct drink and get my sauces. I'm not sure what and why everything went wrong since the drive thru attendant was able to find my order, but the employees at the window could not. Not one of my better experiences at Chick-fil-A. Hoping it was...

I had an extremely unpleasant and inappropriate experience with an employee named Brayden at your drive-through. When handing me my food, he acted in an unprofessional and bizarre manner—making it seem like he had done something inappropriate to my order, such as farting on it. Concerned, I went inside to speak with someone, and Brayden went into the bathroom. When I attempted to follow up with him about the issue, he responded with rude behavior and called me offensive slurs. His actions were disrespectful, immature, and completely unacceptable for someone representing your business.

This experience left me shocked and upset, and I am requesting that this incident be taken seriously. I would appreciate appropriate follow-up and compensation for the...

Worst location ever! I am never coming to this one again... I gave them 4 tries and they failed on every one of them... Not only is the mobile lane the dumbest idea ever but the order lane is ridiculously slow... They have messed up my order every time I have been through this location... The employees have no clue what they are doing, there is no sense of urgency at all.... I was so excited to see this one going in because it is more accessible than airport highway but I will drive out of my way to go there instead... They are so good and fast... They get my order right every time... Get rid of the mobile line, figure out a better way and have your employees shadow the airport highway location for a day to see how...