KFC — Restaurant in McMinnville

The only reason this got a 2 star on service was the nice young lady who took our order before her break, she was very helpful and efficient.

We waited for our order, no one said anything when it was ready and it just sitting there when I got up to check. The gentleman behind counter had no idea who's order it was at first and then when I moved it from the counter oil was dripping out of the box on counter and on floor.

Same gentleman said they had no no plastic bags when I asked and promptly turned tail and hid in the back not offering any help like maybe a paper bag ( I saw they had some) or to change the container or leaven clean the mess.

I asked for the manager and the kid I asked said it was the same gentleman that ran and would not provide a name.

I called and got an apology from the hiding gentleman that they didn't have plastic bags but didn't ask if he could help.

In hind sight I should have asked for refund and not taken the leaking package as I am now sick to my stomach.

McMinnville KFC management on August 16th, 2025 response to a customer complaint and over all manner left much to be desired.

We left the restaurant at 7:10 pm and at 9:45 pm I'm in and out the bathroom. Will be warning all friends and family away from...

With the exception of the young lady who took my order and helped me with a refill and to the door, there was a vary rude young boy just got there?; I asked him for a box because I had 4picins of chicken to take home to my 94 year old Dad, and myself being disabled, didn't appreciate this employee slamming the box and big bag on the counter giving me the brush off like i upset his plans?;, guest should come 1st at all cost! , young lady saw to that and was vary polite in helping me, and I thank her !, sorry if he had issue's outside of work but whenever you put that hat and uniform on, the problems stay out the door, as a stroke victim i need handles to carry the bag, I only have one working hand,, slamming that box and bag down and flipping those hands at me to just go away was beyond going out of the way rude, I've worked for KFC before and if I called the corrupt office, I know how they'd address this issue towards the disabled, embarrassing to KFC and the locally...

I clearly would go to McMinnville before ever even considering going into Sherwood. I went into Sherwood and waited 14 minutes at the counter only to not be even acknowledged I left and went to McMinnville and let me tell you they are awesome. The food was fresh and hot and the coleslaw was cool and awesome the best there is. They have excellent customer service they're fast efficient in a very clean restaurant will only go to McMinnville and never back to Sherwood. In fact I bypassed Sherwood a drive right by it and go to McMinnville when I'm in the right area to go and get it to begin with. I live at the Oregon coast where we have no Kentucky fried Chicken for 50 me so when I do get it I'm very appreciative however I will never stop at Sherwood again and only and only go to a clean KFC and they had lots to be desired McMinnville they are far superior to the one in Sherwood all of it was excellent and the service was excellent keep it up guys...