Papa Johns Pizza — Restaurant in Medford

So, the bad news first. I ordered online delivery minutes before closing. I selected extra pepperochinis, but received none! None! The humanity! I know, first world problems, but I was actually looking forward to that salty spicy goodness. I was fighting a losing battle against the imminent tears that haven't shown themselves since the passing of my hero grandfather. The sky was dark, but for more than sun's setting.

The good news. I called the store and woefully shared my predicament. It was as if Jordan, in his empathetic mastery, could feel the tears welling up in my soul. He quickly offered restitution. I couldn't bring myself to let him trudge out into the dark cold rain for a handful of pickled peppers. Even through the maelstrom of my heart, I knew that I could not sink this poor young man's life this night. He, then, offered to deliver them the following morning. The illuminating prospect of meeting the day's light with the sumptuous repast of fiery vinegar and capsicum was quickly dimmed by the meaninglessness of receiving those devil's truffles so long after the pizza had gone cold. Jordan, then, sang to me the perfect tune. "Howbout I void it?" The melody chimed through the phone lines with angelic prowess. My dearest Jordan rose from a faint dark glow in the distant horizon to my dinner's high noon. Without worry and with a newfound gusto, I ate that evening. I ate well. Perhaps one day, Jordan and I will share a...

I recently ordered a pizza here while I was staying in a hotel room a few minutes away. The email I received said it would take around 24 minutes, no biggie. An hour later, it still hadn’t showed up. I decided to call, and they said they couldn’t find my room because we entered the room number backwards. They said they called me to inform me, but they never did. They also claimed they informed the front desk clerk, but she is a close friend of mine and never spoke to anyone. They said they would remake the pizza and send it out again. An hour later, two hours since my order, still no pizza. I called again, gave my name, and they said “oh so you’re the order I heard them talking about.” Never professional to say. They informed me they never made a second pizza because they had problems charging my card again. I never received a refund, or a pizza! I shouldn’t need to be charged twice. Then he argued with me about the room number, blaming me, but as I looked at my confirmation email, everything was actually entered correctly. He was extremely rude, and then eventually sent out my pizza for a third time. THREE HOURS LATER, I got it with no apology or anything. Extremely...

Hiked up Shasta, no food except one protein bar. Driving back to Oregon the Papa John's commercials for papadillas started working on our brains. We called in an order for 2 Bacon Double Cheese Burger Papadillas (adding bacon was my genius idea) and one Buffalo Chicken. Our call was handled by a nice but mostly unintelligible lady in India. It almost took us the whole drive from Shasta to Medford to get our order placed correctly. We arrived and the manager was very nice and our food was actually cheaper because the local shop had a special. Our food was piping hot and looked amazing, juices and cheese were oozing everywhere! The crust was great and like I said we were both "starving" but to our mutual and great disappointment, there was very little flavor to any of it. Couldn’t really taste the beef or the bacon, the pickles were nice but not very flavorful, the sauce looked good but it too was not very flavorful. We moved to the buffalo chicken pappadilla and even though buffalo sauce was dripping out of it, it to offered very little flavor. Their ranch dressing is really terrible. You let us down...