At about 2:45 on Tuesday, May 14th, I ordered pepperoni cheese bread and a cup of marinara. There was an older, gray-haired white lady with one of the absolute worst attitudes I have ever encountered who took my order and, after a 10 minute wait, served me my order. When I noticed that there was no sauce in the bag, I asked for the sauce I ordered. She replied "you didn't order any." My response was, "mam, you are welcome to charge me again, but I did order it." She responded by giving me the sauce and saying, "I don't think you ordered it, but I don't have time to argue with you."
I'm the district manager of multiple restaurants, and I just want the management at this location to know that she isn't qualified to clean toilets, much less deal with customers with that awful demeanor. I am not the only customer she treated poorlyâI witnessed her mistreating several customers during the 10 minute wait for my food.
Sit her down and teach her how to show some respect to customers; it's in your location's...
   Read moreI wanted to get something quick because my children were hungry so I stopped by to get a hot and ready pizza. The manager informed me they have a special for 2 large 1 topping pizzas, drink, and bread sticks so I went with that. He helped me carry the pizzas to the car which was unthinkable. When I got home I had 2 cheese pizzas. I didn't check the pizzas like usual because the manager offered to carry my pizzas. I called up there and was told if I bring the pizzas back they would replace them. My kids were very hungry and already started eating one box so I brought the other one back and it was replaced. It still was a inconvenience to drive back up, stand in line, and couldn't eat right away after buying the pizza. If I need something quick I might just wait longer and order from another Pizza place because you really get for what you pay for. The bread sticks are good here but you can get a better quality pizza somewhere else for...
   Read moreIf I can give them 0 stars I would but I have to try 2 times before I decide not to come back One of my pizza was not done and it just hang when you pick it up I eat out a lot and review ever restaurant I go to this was my first time coming here to this new location and it was so bad my kids was upset because they was right out of school and was ready to eat but this beer pizza is so not right the softest pizza I ever had I had to put it in the oven and itâs still not right just had to throw the pizza away and cook because didnât want to get back out but I hope they do better I call and no answer I will call back and 30mins I also have pictures to upload or show if they donât believe me update: I call the guy said just bring it back I told him I was already home and before I said I will pick one up tomorrow he said I will just let the grill worker know to keep pizza on longer and...
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