Sarku Japan — Restaurant in Memphis

Customer service is HORRIBLE!!!! I came based off of an experience when someone else had gone and the food was decent. I dont know if they have different people working different days but whatever it is they need to change back. I will never do this again and I suggest no one else does!!!! My chicken was undercooked and my veggies were as well. All and all this was a HORRIBLE experience and if we are being honest they arent the cleanest. As I was looking at them cook the ovens had old dusty and boxes and water bottles on it.

They also changed the price on the meal. I got the exact same thing no more than a week ago and it was under $10 now all of a sudden its $12+ and I was charged for the sauce. Only plus is the amount of food and convenience...

Casiher horrible service purchase chicken teriyaki then went bsck to ask to break a change of $20 not allow unless I buy something which I did already and then the vegetable stated carotid broccoli and soem variety all was left in the grill that was already cool is cabbage that all they gave why only provide cabbage then show the picture carotid n broccoli that false and advertising scam and notice the company only reply back to the good review horrible ass resturant u see any bad review and company response nope cuz they know themself they shouldn't even be allow to open their store wish nothing but the best...

This place sucks now, it use to be my favorite place. But now the sauce tastes like hot garbage that's a year old. I noticed the whole staff was different and that it's under new management or ownership. What ever these new people are doing, they are doing it wrong. I miss the old sauce and flavor with the old management, they never disappointed or cut corners. Will never go again that's for sure. Hire the last guy back, the one that ran it like a...