WORST dine-in experience I have ever had...EVER! We arrived an hour before closing and before even being sat at our table the waiter informed us we would need to hurry because the kitchen closed in 30 minutes. That was fine with us, it doesn't take 30 minutes to peruse a menu. Once we sat, the waiter rushed us to get our order in. My partner has celiac, so Thai is usually pretty safe. The menu nicely states that if you would like GF, to specify and they will cook with fish sauce instead of soy. She ordered a noodle curry soup and specified GF. We then ordered hot tea, and were informed they were "out" of tea. (The waiter then brought over a pot of hot tea to the table next to us...?)
When the food arrived, her soup was served with egg noodles---definitely not gluten free. Both my partner and I have done our fair share of working in the service industry, and we are not ones to complain or make a fuss about orders, but when you have an autoimmune disease, you kinda have to make sure your food is safe for you to eat. We called the waiter over and explained that egg noodles are not GF and that there had been a mistake, she could not eat her meal. The waiter went to the back to ask the cook if the noodles were GF, and he returned saying "yes, we checked, they are gf." (Again, not ones to make a scene, but we were a bit skeptical as she has been gf since her diagnosis 15 years ago and not once has she ever found gf egg noodles). So, upon hearing this, we apologized for the inconvenience, and asked to see the ingredients list on the egg noodle packaging to be sure.
Next the cook came out from the back and told us that the noodles were GF. Once again, we asked to see the packaging and explained that this meal would make her terribly ill if she ate it and it was not actually GF. The cook then grabbed her plate, and said "Fine, then this dish cannot be made gluten free. The kitchen is CLOSED!" (At this time, it was 8:25pm, so technically the kitchen was open for another 5 minutes but that's not really the point here).
In the end, I got a to-go box and we paid for just the one meal. I ate it for lunch the next day and it was decent, nothing special but tasty for sure.
Moral of the story, the staff lied to us, then gaslighted us by telling us we were wrong, and then refused to correct it after they had made a mistake (accidentally using egg noodles instead of rice noodles when the dish had been requested GF). If you are not concerned with allergies and don't mind being rushed, I'm sure this place is fine. But, if you have any allergy concerns I would steer you far away from here. We will certainly...
Read moreThis place makes me sad. It would be great to have a Thai restaurant that uses authentic ingredients downtown, which they do, but they just don't seem to care. Restaurants in Thailand will ask you how your food was and they do want to hear it was good.
I ordered Tom kha gai and massaman curry. The Tom kha gai was good, used the right ingredients (many places leave out galingale which is in the name of the soup) and they did use it. It's an easy dish to do right, it's just the ingredients that can be hard to source. I wanted sticky rice and steamed rice and the waiter said no to the sticky rice. I know it's not traditional to have with a curry, but I missed it and do enjoy it that way. It was a very strange interaction, but I let it go.
My massaman curry was coconut milk and after taking one bite and confirming that, it was untouched. I'm not sure if the curry isn't made to order or why, it wasn't curry at all. The potatoes were nearly raw. Massaman is a favorite dish of many Thai chefs that gets overlooked in some US Thai places and they should have opted to not serve this. I ended up just eating the plain rice.
The waiter just cleared it and dropped the check.
I just don't think their heart is in this place anymore. This was my first and last visit and friends had really hyped this place despite me saying having lived in Thailand. It's frustrating to see a place run by Thais in such a good location decide to take so little care with their food...
Read moreNunthaporns is a nice little homebody place. Most of the reviews here suck but the negative I can say is the service sucks. Ive had the pleasure of getting to know the owner who moved here some time ago. Unfortunately this is a small persons effort to open a new business - its a whole in the wall but thats not necessarily a bad thing.
Some people on here are like "omg they didnt have dancing elephants I !&$:# hate this place!!!" This isnt rainforest cafe. Of course this means the food is the attraction not the atmosphere and it is fantatic. I hate reviewers who say "ive been to Thailand and this is NOT thai food ermagerd!" Ive never had mexican food that tastes the same between two restaraunts why should this place taste like other thai restaraunts? Its great in Its own right and stands out.
The owner however does not have a very tight leash on the service staff and like most small restaraunts has a great deal of turn over. These tikes arent bleeding over with cash from tips so their attitude is pretty laissez faire. They know half the visitors are cheap as hell and dont make up for it. This is one of my drawbacks.
That said friendly fire spinning, hoolah dancing staff isnt why i pay for food at a cheap restaraunt (prices are great). If you want someone to kiss your rump for your $2.50 tip go to scottsdale. If you want good food where you can chill for a bit this...
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