Tropical Smoothie Cafe — Restaurant in Mesa

I went in today and got the same smoothie i always get. I don’t always come to this location but it was right near my school. the couple times i have it has been fine. Today when i got my drink it just tasted off. it wasn’t anything different then i usually get. i went back in to politely as for a new drink bc it tasted off. the girl looked at me confused and went to grab two other guys that were working. all three of them were staring at me and i told the i always get the same drink but it just tastes different this time. the guy told me he couldn’t remake it because it would just taste the same since it’s based off the recipe and it probably treated off because it was splenda and not the other stuff they use. i told him i always get the splenda and it just doesn’t taste this way. he told me there was nothing he could do. i then said okay can i get a refund then. they all three shook their head no because their manager wasn’t there. he finally then offered to make me a different drink but saying it might still taste off with the splenda. that whole interaction they made me feel like i was such an inconvenience and as if i was stupid. the new drink of a different flavor tastes fine. tastes a lot like ice and is leaving a weird film on the top of my mouth. i assume there’s yogurt in the drinks? not sure but i definitely won’t...

I recently visited this smoothie shop with high expectations, hoping for a refreshing and flavorful beverage. Unfortunately, the smoothie I received fell far short of the mark. It was noticeably watered down, with a thin, almost diluted texture that made it difficult to enjoy.

What was most disappointing, however, was the complete lack of flavor. Despite ordering a fruit-based blend, I could hardly detect the taste of any of the advertised ingredients. It was as though the fruit had been stretched far too thin, leaving behind only a vague, indistinct sweetness.

While the staff were courteous and the service prompt, the quality of the smoothie itself was regrettably subpar. I would hesitate to return unless significant improvements are made to both the preparation and ingredient ratios. A smoothie should be rich, vibrant, and satisfying — not...

Take too long , or I just have bad luck. I was waiting 10 min before I decided to place my order online because a coupon wasn't working with previous customer. Someone else should have assisted me all the time I waited. After I placed my order not didn't get worked on right away. The girl at the register asked me " Are you waiting on someone " ? On top of this customers who walked in after me got...