Red Lobster — Restaurant in Mesquite

Exemplary Service at Red Lobster by Waitress Justice!

Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)

I recently had the pleasure of dining at Red Lobster and I must say, the impeccable service provided by Waitress Justice truly made the experience exceptional. From the moment my party and I were seated until the end of our meal, Justice went above and beyond to ensure our dining experience was nothing short of outstanding.

First and foremost, Justice greeted us with a warm and genuine smile, immediately making us feel welcomed and comfortable. She exuded a remarkable level of professionalism and attentiveness throughout the entire meal. Her knowledge of the menu was impressive, and she effortlessly guided us through the extensive seafood offerings, providing insightful recommendations and answering all our questions with ease.

Justice's attention to detail was unparalleled. She consistently checked on us, ensuring our glasses were promptly refilled and that we had everything we needed. Even during the busiest hours, she managed to make us feel like her top priority, displaying a remarkable ability to multitask without compromising the quality of her service.

One aspect that truly stood out was Justice's genuine passion for the food she served. Her enthusiasm was contagious as she described each dish and its unique flavors. Her genuine love for seafood shone through, and it added an extra layer of enjoyment to our dining experience. Her recommendations were spot-on, and each dish she brought to the table was presented beautifully and tasted absolutely divine.

Furthermore, Justice's friendly and engaging demeanor created a warm and welcoming atmosphere throughout our meal. Her ability to strike the perfect balance between professionalism and friendliness made us feel like valued guests, and it enhanced the overall dining experience at Red Lobster.

Lastly, Justice's efficiency and timing were remarkable. Despite the restaurant being busy, she managed to anticipate our needs, ensuring that our meal was served promptly and that we never felt rushed. Her attention to timing allowed us to savor each course at an enjoyable pace, further contributing to our overall satisfaction.

In conclusion, I cannot commend Waitress Justice enough for the exemplary service she provided during our visit to Red Lobster. Her professionalism, knowledge, attention to detail, and genuine passion for her work truly made our dining experience memorable. I highly recommend requesting her as your server when dining at Red Lobster, as she epitomizes the essence of exceptional service. Thank you, Justice, for going above and beyond to make our meal a truly...

This was a horrible experience at this location. Me and my spouse came to eat at this place trying to give them another chance since of course this place about to close due to bankruptcy and we come in here at 9:35pm and was sat down at a table in the bar area. The guy who was working in the bar area was a male Hispanic gentleman with glasses. It is not busy at all in this location. There was only 2 tables being served at the time. We had got our drinks really quick but we did not get our food until 10:40pm which was a very disappointing ordeal. When we got our food it was luke warm. Like we got the last because it was closing time. So the waiter Aaron didn’t come back for a minute so we had to wait to ask for A-1 sauce for my husbands steak and the butter i wanted for my crab legs was incorrect and filled with garlic so it took a minute to get that. When i expressed to the waiter of the wait time and how ridiculous it’s been his attitude changed quickly n us. Mind you we are African American. The table next to us was Hispanics and he was being so nice to them. He threw our freaking plates and stuff on the table, that made me mad. Then my baked potato was still hard so i barely got to eat it. The waiter Aaron was still coming over with attitude every single time. So we continue to eat and we look over and the female waitress in the bar area started sweeping over by where we was eating. Ohhh that made my blood boil. When i said i know she’s not sweeping, she says oh im not! BUT YOU ARE AND YOUR SWEEPING WHERE CUSTOMERS ARE EATING THATS VERY UNSANITARY AND DISGUSTING! I expressed it again with the manager NOLAN PRESENT. The manager minus well be replaced. Because i asked where can i do the survey because i was highly upset, the manager kept Bringing me a QR CODE THAT DIDNT EVEN WORK AND TOLD ME I COULD ONLY DO A GOOGLE REVIEW. How sickening that we can’t even complain and the manager DID NOTHING, HE DIDNT COMPENSATE US OR NOTHING JUST STARED AT US THE ENTIRE TIME UNTIL WE LEFT. Let’s just say THEY HAVENT CHANGED A BIT AND DONT GO HERE! Oh and when i told the manager i will not be returning all he said was OKAY. That should show you they don’t give two craps about there customers. Not even the management . Runnn and I’m reporting them to the...

I have dined at Red Lobsters all my life. This was the worst experience I've ever had. It was spectacularly horrible. Like smack-your-mama-riding-backwards-on-south-bound-gator-goblin-bad. The restaurant was not busy and it was a week night. Here are the basic facts: I've been a server in a previous life and I know how hard it can be. However, this young woman disappeared often, like Houdini on sterroids...just poof. It took over 2 hours for our table of 2 people to be served. And it wasn't just us. The table bedside us had already ordered before we showed up and they got their check after us. My companion and I both ordered dishes that included steamed crab. Apparently, they had NO crab crackers, but didn't inform us until after we were looking at the crab on our plates. We were told that all of the crab crackers were being sanitized and that people had stolen crab crackers in the past, so they were running low. Half an hour later, when the crab was cold, they came up with one crab cracker we could share. Additionally, the lobster tail I ordered was miniscule. Smallest I've ever been served. Might have been 2 inches. And I'm not exaggerating like fishermen stories but in reverse. ("It was THIS big")! Lastly, we were offered no apology, no adjustment on the ticket, nothing. I could go on and on, as there were many other mistakes, but I won't bore you. It's sufficient to say, the meal was a train wreck in slow motion and yes I did talk to the manager and the server knew we weren't happy but they didn't care. The only person who did was the poor bartender who actually checked in on us several times throughout the meal because even he noticed the server's absence and that we'd been there FOREVER! A hundred dollars gone and a horrible experience. Why didn't I complain about the bill and not pay it? Because I had already spoken with the manager once and I knew arguing about it would be a lengthy, arduous process that would add to the eternity we'd already spent in that building and I already felt like I was suffocating. I have social anxiety. (I actually take prescription medication for it). Me going out to eat in a restaurant is a big deal. By that point it felt like I was about to hyperventilate. Never again, Mesquite Red Lobster!...