Starbucks — Restaurant in Miami Township

I ordered an iced London Fog, a standard café drink. It's a very simple Earl Grey tea latte with 3 pumps vanilla. The barista told me she didn't know how to make the drink and asked her co-worker, to which they said it's milk, vanilla, and black tea. I had reiterate it was specifically Earl Grey tea. She said "Okay, it'll take 10 minutes to steep, is that okay?" I said yes and paid for my drink. Spent $7 and got lukewarm sugary vanilla milk. I went back to talk to get an actual tea latte and ended up getting a wishy-washy "Oh you said you didn't want to wait, I don't know how to make that, It'll take 10 minutes if you want me to remake it again but I don't know how to make it." Had to tell her how to make it once more, and said thank you. Not one single apology from her, instead tried to argue and say I said I was fine with normal black tea and it being not very strong because "I was in a rush." After I said I could wait. I got the remake and it was Earl Grey tea with a minuscule amount of milk and ice in a hot drink, which enviably melted and made even more watery. Incredibly frustrated, not...

The lady who took my order seemed to be having a bad day but that’s no ground for her to be rude. When I got to the front I ordered my drinks and tried my best to be polite bc like I said I noticed she was having a bad day. She seemed to be irritated I got 4-5 drinks and it was just her working she seemed like she was behind in stuff the pastries weren’t even out yet. I didn’t mind waiting but like I said she was just rude and seemed irritated, I was understanding of her situation but that’s not how you...

This Starbucks is hit or miss. This is the second time they have messed up my drink. I ordered a Cinnamon Almond milk Macchiato, the drink was made with crushed ice not cubed, I think the espresso was stirred in and not sitting on top of the milk and no caramel sauce was on top. The drink didn’t taste good. I’m not sure why it was made differently. Every Starbucks chain should be consistent in their drinks. Drinks should be the...