Chick-fil-A — Restaurant in Miami

I decided to stop by this new location after I finished post work-out at Planet Fitness on the 6th floor. I visited the week prior but ordered to go. As I’m visiting from NYC for the holidays, I was waiting on a ride from a family member and decided to enjoy breakfast here at this location. Upon arriving at the front register, I waited for 5 mins as the manager finally came to inform me that a woman walking up behind me with a portable kiosk was going to take my order. I gathered that maybe their systems were down? The woman didn’t introduce herself until I said something and was rather short with me. She was respectful but I can tell a bit stressed. Unfortunately the receipt machine was down and she asked me if I needed a receipt in which I politely said no. She told the manager “Mathew” that she jokingly cut her hand. They both laughed and I felt bad for the woman. As I walked away to the designated pick up station, someone called my name for they had my order where the manager/woman was standing. As I grabbed my order, my drink was missing and I asked for the drink. The woman turns to the manager and annoyingly asked who was handling drinks. I gather there was no structure that morning and no one was responsible for the drinks. She poured it for me and walked away. As I sat down, I was enjoying my food and about 15-20 mins in, a young male who was sweeping asked me “if everything was okay.” It was a bit strange but I took it as the location looking to deliver exceptional customer service. However, when I turned around upon his departure to leave, there was group of “5-6 corporate Chick-Fila employees” staring at me, as if my presence there overstayed it’s welcome. I received such unwanted energy from them, I thought I did something wrong. I asked the young man if a manager was in. He first said no and tried to handle it himself but eventually got the manager for me after I asked again. The manager came out on his phone casually and asked me to wait. After he got off his phone, I asked him if there was a time limit to how long you can consume your food in the space. He said no. I thanked him for the information and departed. I would recommend not having so many employees on the floor if they wanted to create a safe inclusive environment without visual intimidation. Also, to streamline better structures for coverage throughout...

I decided to try this Chick-fil-A at River Landing and ordered via a delivery app. Don't let the picture fool you. My phone takes fantastic photos, which is not the same I could say for the taste of this food.

Let's start with the waffle fries, which are supposed to be their staple product: the fries were raw, cold, not thoroughly cooked. I knew they would get a tad soggy in transit while the delivery guy arrived, but this is beyond that. I could taste the freezer. It was packaged carelessly, and I got three large waffle fries which took up all the space in the box, and the rest were loose bits here and there. So in total, I paid for three cold waffle fries. I guess if you look at the bright side, at least there wasn't too much cold disappointment left to eat?

Lemon Kale Salad: I suppose if you were a cow, you'd enjoy this on account of the amount of lettuce it has, definitely needs mor chickin. Also, for a Kale Salad, it sure doesn't have enough of it. You're better off buying the same salad at Publix, and it comes with almonds, apples, cranberries, and fried chicken chunks -- which brings me to the chicken nuggets: the level of sodium on these nuggets is nuts! I was parched after having just 3. It's like they drowned the chicken in ocean water, marinated it with beach sand, and then fried it.

The Mac & Cheese was like any Mac & Cheese. Not sure what the fuss is about; it's good, but House of Mac does it better. My recommendation is if you're going to stuff your face with cellulite-inducing comfort food, at least go to a place that can cook gourmet. I have to bring Publix up again, and they have a better and fresher-tasting Mac & Cheese. Chick-fil-A's had a carton box taste.

I cannot rate the service, and the food did arrive quickly (but it's not like they made the salad from scratch. It was pre-packaged). However, this restaurant just opened, so maybe I'll give them another try next time indoors; I'll have to figure out how to self-induce...

If you're in Miami and craving a dependable fast-food experience, Chick-fil-A is an excellent choice. This location consistently delivers high-quality food and outstanding service, making it a standout in the bustling Miami dining scene.

From the moment you step inside, the friendly and efficient staff create a welcoming atmosphere. Their commitment to customer service is evident in their warm greetings and quick service, ensuring that even during peak hours, the lines move swiftly and smoothly.

The menu, which features Chick-fil-A's renowned chicken sandwiches, nuggets, and waffle fries, is executed to perfection here. The Classic Chicken Sandwich is always served hot and crispy, with a flavorful, tender chicken breast that is consistently fresh. For those looking for variety, the Spicy Chicken Sandwich adds a satisfying kick without overwhelming the palate. The waffle fries are a fan favorite, perfectly seasoned and deliciously crisp.

Additionally, the cleanliness of the restaurant is noteworthy. The dining area is always well-maintained, creating a pleasant environment to enjoy your meal. The drive-thru service is equally impressive, providing fast and accurate orders with minimal wait times.

Whether you're a local or just passing through Miami, this Chick-fil-A location stands out for its excellent food and impeccable service. It’s a reliable choice for a quick, satisfying meal that never...