Pizza Hut — Restaurant in Miami

Sadly, customer service left a lot to be desired. I ordered a large chicken pizza and two 2 liter bottles of Pepsi. Delivery driver first tried to tell me I had not ordered any Pepsi, then said they had given him only 1 bottle and he would bring me the other. I trusted him and paid $25.00 for the $22.08 ordered (I included a tip.) I also called restaurant immediately and was assured they would send the missing Pepsi. After an hour I called again to check on status, and after I identified myself the call was dropped. I like Pizza Hut. I enjoyed the pizza. But I did not receive what I paid for, and that turned me off from ordering from pizza hut again. The order was at about 7:25 pm, 09-14-2023, from store at 33 Ave and coral way, Miami, Florida 33134. It was delivered at approximately 7:55 pm with the...

Each time I order from here, I am always hesitant. After my last experience on March 17, 2023, I doubt I will ever order from this store again. Terrible service with a late delivery and cold which I had to throw out. Ordered at 9:16 pm and delivered at 10:38 pm. At about 40-45 min. after placing the order, the system recognized my order had been delivered when it was not. Given that this store was ordered shut in August of 2022 for violations, I don't know what I was thinking in giving them a shot. Be wary! I have reached corporate for a refund, lets see how that pans out. I will update this posting/review referencing a reimbursement if I see it is actually taken care of. My order total all in was $26.53 for one large pie and delivery address is roughly a...

Yesterday I walked in to place an order and there was this young girl at the register.I stood there for a few minutes. She was doing something with register receipts, giving drivers there tips, whatever. This went on for a few minutes. As she stood there chewing her gum, She NEVER once acknowledged me. She never said hello, I’ll be right with you, give me a minute, NOTHING. This went on for several minutes. Mind you there was no one else there waiting to place an order. I finally just walked out. She didn’t even care. Unfortunately this is the kind of service that is consistent throughout these fast food places. These young people really don’t care and have no training and horrible people skills. Won’t be going back to...