I ordered the huevos rancheros and the iced coffee. I was lucky to have a great server and I tipped her 40% because of it.
I gave this restaurant three stars because the sauce and seasoning on the eggs was fantastic and the server was great however the total overall experience was not good.
Initially, I was trying to make the breakfast but with bad weather and the GPS taking me to Sears I made it at 11 a.m. for brunch instead.
Let's start from the beginning. First I walked through the wrong door, and ask someone where do I go to be seated. That person ushers over a Hostess to help me and while they find a place for me to sit, I wait by the greeting area. That area is very hectic, there are a lot of servers walking through and I do not understand why they would have the booth at that location.
Next, I get seated at a table that was dirty, after asking for it to be cleaned the person quickly cleans the table. I order, the huevos rancheros over hard and the iced coffee. Once I receive my food I get up to go wash my hands and then slip on the water on the floor, luckily falling in my seat. I'm so happy, I didn't fall on the floor.
I was very disappointed that the tortilla was burned because I love eating the tortilla with my huevos rancheros. I also prefer my eggs well done and not runny; something I requested but they didn't do. The iced coffee was not sweetened and I did not have sugar, I asked for the sugar and she took the sugar from the table next to me (the family was okay with me taking their sugar.) The server did comp the coffee seeing that I didn't eat the burned tortillas.
Parking is adequate, they have a nice sized parking lot. If you are looking for this place and your gps takes you to Sears, it's at 32nd street, next to the McDonald's and across the street from Winn Dixie.
A friend recommended this place for Breakfast. I still want to try the breakfast but it won't be...
Read moreIve been coming here for over a decade and for the last several years (since the renovations began) this place has been going downhill. I cant remember the last order I’ve placed that has actually come correct. Even when asked to double check certain items they say yes and still forget them, to the point that it seems like they do it on purpose. this is guaranteed to happen just about every single take out order I place whether it’s me or a family member. to top it off the staff gives an attitude when I ask them to open the bags they themselves knot so that we cant check it before leaving. normally Id understand, but under these circumstances I literally have to check the order every time. the worst part is that the venue isnt even full at the time that I go so it doesn’t leave them with much of a reason for their lack of attention. managers claim its been a bad time for hiring yet this has been happening for over 2-3 years now and this doesnt to be the case in any other nearby restaurants. Im tired of throwing away money on food I paid for and never received, all while dealing with employees that dont want to work (not to say this is all of them as some are very friendly, but the takeout team is atrocious). if I could give zero stars I would. I almost never leave reviews on anything, but after dealing with this for 3 years...
Read moreService-
Jadian was our waiter and we couldn't be more grateful. We are sure other waiters/waitresses are as good, but we can only attest for his service. First impressions, he provided us with a warming welcoming feeling topping it off with clear knowledge of the menu and recommendations. He was very attentive (not overwhelming) and timely. We are convinced Sergio's Rest. is lucky to have him in their team.
Food -
We had the Abuela's French toasts. We highly recommended it! Truly a well balance of flavors, right portion and presentation. We didn't feel bloated like some French Toasts we've had else where sometimes.
We also had the Bistec Al Caballo with over easy eggs and sautéed onions. If you are looking for a little "harder punch" to your tummy for brunch, this is definitely one of your go-to options.
And of course! We tried the croquetas and the beef empanada! Neither was greasy nor too big or too small... In a more simplified term, both were perfect.
All of these accompanied with café con leche 😋 and fresh OJ!
Note: The OJ is not served with ice so if you want it with ice then you need to ask for it. We didn't, but we didn't feel it was necessary either! 😊
Atmosphere -
This place is way bigger than it looks from outside! Definitely cozy and...
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