Pizza Hut — Restaurant in Middle Township

I'll give them 1 🌟 for the few times they actually got something right! Seriously annoyed with this place! I've experienced more negatives with them than positive experiences with them! They either get the order wrong. I'm a very unsatisfied customer right now! I have my grandson for the weekend, he asked if we can get pizza, so since it was 10:15pm and not much is open with delivery, we place order for pizza at 10:35pm, I paid with my 💳, I get a conformation email they recieved my order, and the payment conformation, I use the tracker an it stated estimated wait time 94-104 minutes! Well omg but ok its Saturday so understandable, 12:45am and still no pizza! My grandson ended up falling alseep smh never got his pizza! I call the store # I get a gentalman on the phone not from the store though! He states that the store location I'm wishing to place order with is cirrently closed! Ok um Im aware of that thank you! I inform him I placed my order at 10:35pm nefore their closing time at 11:00pm and its confirmed they recieved my order and now here it is WELL........ PAST 104 MINUTES! He tells me since my order was placed before the store closinh hour and that I will be getting my order it will arrive at 1:14am! WELL IT IS NOW 1:34am and NOOOOOO PIZZA!!!!! SO NOW NOW PIZZA! VERY DISAPPOINTED GRANDSON AND GRANDMOM! AND THEY TOOK THE PAYMENT!!!! WORST DAM PIZZA HUT I'VE EVER DELT WITH!!! AND THIS IS NOT THE FIRST TIME THIS VERY SAME SITUATION HAS HAPPENED WITH...

I am a local that has 4 kids who love the pizza and wings from Pizza Hut. But for months I have been dealing with the same issue. I will order 12 wings , and only receive 9 . I’ll order 18 wings and only get 14 or 15 . I am beyond aggravated at this point because I have addressed this in person/ over the phone to the manager TWICE ! But yet and still, the Pizza Hut crew in Rio grande cannot count to 12 to save their lives. Recently I ordered a 6 piece this time for just me , and don’t you know they did it again! I got 5 instead of the 6 I paid for and expected!! SMH Now this all would be a lesser issue if the wings weren’t so dam expensive! I pay too much money to be shorted EVERYTIME like this is nuts ! And it will be my last time . Please get it...

Great fast food pizza at a great price. Lots of coupon and deals available on any given day. Was so disappointed when they closed the wildwood location 5 years ago but really pleased when they opened this location a few years ago though the eat-in area is tiny compared to the old location which was adequate to hold birthday parties and other gatherings. I would rate this much higher if they 1) delivered to my address (their app says they do according to the parameters defined in their maps tool but they don't actually do so)......as it stands I have to have it delivered to a friends' house across town and then bring it to my house which defeats the entire purpose of delivery and gets it to my family nearly ice cold; and 2) they had a bigger...