Mezzo Grille — Restaurant in Middletown

This is the review that was posted on Yelp that Mezzo Grille chose to block due to a poor rating: With the exception of the pleasantness of our server's replacement and the food being so-so, this experience was AWFUL.

I was with a party of 5. Our server - a blonde chick with a SERIOUS attitude problem - had much more important things to do than check in with us, take a drink order, or anything else that would place her near our table. We waited at least 30 minutes before she made her first appearance.

The average wait from from the placement of the drink order and receipt of the drink was at least 15 minutes.

Eventually she took our food order. We ordered at 8pm. At 9:15pm our food was served. Without silverware or napkins. In the hour and 15 minutes blondey visited our table once. When we inquired as to why it was taking so long she said "oh....yeah....they said it would be a few more minutes."

She walked away from our table without take another drink order from our entire party. She only asked 2 of the 5...my friend had to flag her down to place her order and the server was visibly put out that she had to do her job.

FINALLY our food arrived. One of us had a burger ordered "well done" and it was RAW. Seems that cooking it for over an hour would have taken care of that! My friend - the one who inconvenienced the server by asking for a drink - physically walked around the restaurant to find the server so the burger problem could be fixed. Even after the server was told that it needed to be cooked, she still took her time making her way to the table. She was too busy chatting with co-workers at the hostess station.

At this point, one of us spoke with the owner and requested that the blonde girl NOT return to our table. Enter the pleasant waitress. :)

We decided to have one more drink. When my glass of wine arrived with something floating in it, I was all set.

Our check came and not a single item was comped - including the RAW burger!!! The response when questioning whether the check was right, the response was "Do you want me to comp the burger? Is that what you're getting at?"

Seriously awful experience. It was my first and last...

For a Wednesday night it wasn't very busy, except for the (shootout to) Paint Nite group that was putting on a great display of their skills. But we're not here to hear about, let talk about the food. The appetizer for prime rib Wednesday were the fried mozzarella. They were the perfect size. While I didn't find them all that flavorful, by no means were they bad. Having been here a few years back, I was hoping that I wasn't paying attention that day and will be blown away by something this day. The menu is more on the bar food side than fine dining or some unique plates. I thought I would start with one of my favorite stand by's in this case, fish & chips. If you can't get this right, what can you do! They did not disappoint here. The fish, which was haddock, was nice & flakey. The pumpkin ale batter added some nice flavor. The fries were cut in a wary I've never seen before. Nice touch with the fries. For me portion size was more than enough fish n fries. The prime rib, while it was enough to feed a small village, certainly could have benefited from the paint group in presentation. Cooked to order, bloody, it was described as "oh my God". Desert was a little anemic as for choices. Of the two options the lava cake won. It was fine enough. With vanilla ice cream it was rich as you'd expect. Did I mention there was about four people in here? (Not including the Paint Nite group) It probably took 20 minutes before placing an order. Now the food did come out at a good pace. That was great. But there was hardly any checking on for water or anything. If we didn't ask for things, nothing would happen. In fairness I'm not sure who was actually a server and who was there just to bus tables? If you're in a hurry you may want to think twice..... Blown away, maybe not but above all I really have no complaints. I guess I was expecting something that this place isn't. The food is worthy and are definitely on the more reasonably priced side! Would I go here again? Yes. I think i'm just unhappy with the...

Came to Mezzos tonight with a large group our waitresses name was Phoenix!! We all asked for separate bills. As she went over and over with us about our bills at the end of the night we paid them. Then she came back to say we owed more money. Two of my friends paid twice for the same pizza. Paid double for drinks and when we said we already paid she said the wifi was not connecting and sent the manager possibly the owner over to us!! He was a absolute jerk!! Told me I was intoxicated and didn't know what I was talking about! Here I am at 11 :30 pm sober writing this review!! I would never recommend this unprofessional chaotic establishment!! They are obviously crooks trying to double charge there customers and have unexperienced employees!! Never mind the manager who himself was very unprofessional and totally rude to our huge party trying to get to double pay!! I highly do not recommend this establishment do not even walk in the door of this place. And check you credit cards for double charges if you did. They aren't even worth a rate of 1...