Perk on Main in Middletown Connecticut is in a very good location and has incredible potential.

However, they probably want to pay very close attention to customer service and operational flow.

Went there recently to pick up a cup of coffee ☕️. It was virtually empty yet took quite a while to place the order. There was a lady there at the cashier station who seemed to be writing a sign completely ignoring the 1 or 2 customers. obviously on main street parking is an issue so some people just want to run in and out and not have to come out and feed the meter again. So during the slow periods it is helpful to process orders in a timely fashion.

But this lady seemed unconcerned. I guess she thinks her job is sign writing. So if a customer service must be rated it will score a lowly one star.

On a brighter note it’s a wonderful location. The decor is fitting for the location. The coffee barista was efficient. So once the order went in was able to retrieve my coffee quickly.

Hoping that I just went on a bad day so will plan to swing by several more times to give it a balanced review.

A few years ago I recall going to their establishment in a different town and location and seem to remember enjoying it. We’ll cross my fingers and hope for the best. Really hope this place does well.