From the moment you walk through the door at Culver's, you're greeted with a warmth and friendliness that sets the stage for an exceptional dining experience. The staff is consistently welcoming, always ready with a genuine smile and helpful recommendations. This commitment to guest satisfaction is evident in every interaction, making you feel more like a valued guest than just another customer. The service is prompt and efficient, ensuring that even during busy times, your meal is prepared with care and delivered to your table hot and fresh. It's a level of hospitality that is all too rare and truly makes a visit to Culver's a pleasure. The culinary highlight, without a doubt, is the legendary ButterBurger. Made with fresh, never-frozen beef and served on a lightly buttered and toasted bun, it's a burger that lives up to its reputation. The patties are seared to perfection, creating a deliciously crispy edge while remaining juicy and flavorful on the inside. Every bite is a testament to the quality of the ingredients and the careful preparation. And of course, no meal is complete without a side of their famous Wisconsin cheese curds. These golden-fried morsels of cheddar are crispy on the outside and wonderfully gooey on the inside, providing the perfect savory complement to the ButterBurger. To cap off the meal, one must indulge in Culver's phenomenal frozen custard. It's a creamy, rich, and dense treat that far surpasses any ordinary ice cream. Made in small batches throughout the day, the custard is incredibly fresh and boasts a texture that is both smooth and satisfying. With a rotating "Flavor of the Day," there's always something new and exciting to try, from classic vanilla and chocolate to more adventurous combinations. Whether you enjoy it in a dish, a cone, or one of their famous Concrete Mixers, the frozen custard is the perfect way to end a meal on a high note, leaving you with a lasting and delicious memory...
Read moreWent through the drive-thru At about 9:15 p.m. politely ordered a Two piece cod Dinner with extra lemon and extra tartar sauce, Because they never give enough. As well as a double bacon Deluxe with onion rings and a drink. I waited in waited in line until about 9:55 because they were pretty backed up; which is not unusual for them. By the time I had gotten my food, there were no cars left and I noticed I was missing some of the extras I asked/paid for. So, I pulled around to the drive thru again, and it's 9:58 and waited at the intercom just to get rudely told that they were closed. I explained to them that I had just gone through the drive-thru and was missing some extra things from my order. I was ignored so I pulled up to the window and waited. All of the workers saw me, and would make.eye contact and then walk away. I tried waving to them to get their attention and they just ignored me. By this time it's about 10:06, I tried knocking on the side of the window just to receive the same treatment as before. Then someone who said they were the closing shift comes over and says they are closed and they will not be helping me. I tried to explain that I was just missing some extra items then I would leave, just to have the window shut in my face. I continued to wait there, trying to wave them down n and knock on the window. The same person who was the shift told me that if I did not leave they would CALL THE COPS ON ME.i called my family, they said to leave and I called the manager on the morning. She was great and just as appalled as I was. She helped us by getting us new free food the next day, and said that she would be reprimanding that closing shift. Then I come in week later and have issues with the same shift! He still had his position there qnd I was dumbfounded and still am. NO ONE should hold q position in management while threatening their...
Read moreLet me start by saying, I actually love Culver's food especially the custard. I think their kids meal is a great value for the price. However this location needs severe help!! We came for dinner on a Monday night. We went inside and there were only about 4 other parties. Our food (a kids meal and 1 adult bacon burger meal) took 20 + minutes to get out to us. Our custard came out 10 minutes before our food and was already melting. Our burgers were made wrong; the bacon burger had no bacon and the other burger was just cheese and patty.. no toppings or sauces. We took them to the front counter and were assured they would be remade. After finishing our fries and waiting an additional 15 minutes, we went back to the counter to see how close they were. The workers argued about who was supposed to make them. Turns out they lost our ticket and hadn't even started remaking them. They also just pointed fingers at who was supposed to be making them. At this point we'd been waiting a total of 40 minutes for burgers. We asked for a refund which they willingly provided. They never asked if there was anything they could do or what they could do better. The "manager" who helped with the refund couldn't have been older than 18 and wasn't directing anyone to manage the issue. On top of that, you could hear the employees in the kitchen loudly laughing and horsing around. The couple in line behind us asked for a refund as well after waiting over 30 minutes for 2 root beer floats. The dining room was also dirty. There were 3+ sodas that were gone or out of order. The fry sauce dispenser was taken apart and empty. The counters were dirty. We have given this location a few tries but every experience has been terrible. We won't be coming back. We'll drive the extra 15 minutes to go to a location with...
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