Dave & Buster's Milpitas - San Jose
Dave & Buster's Milpitas - San Jose things to do, attractions, restaurants, events info and trip planning
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meme_craft_meme_craft_
930
My speech and debate program, Brooks Debate Institute, has held its annual end of season team banquet at Dave & Buster's Milpitas for the past two years now. We had a great experience last year in 2023 and even better time back in 2024. For $30 per guest, our group got a big private room in the back for all 80 of our gusts, dinner buffet/drinks, and gamecards w/ $20 credit for redemption games and unlimited video games. đđ„€đ§žđčïž I considered other options briefly... bowling... theme park... pizza place... none of them made sense in comparison. I don't think it's possible to beat $30 per person for unlimited food/games + a private space, which was really important as our team does performances and awards to end the night. The staff there set us up with a projector, audio, HDMI hookup, and mic for our evening program. The projector was also a nice way to catch that night's NBA Playoffs before our program too. đđș Booking was also easy both times. I was put in touch with Heather Ulloa (Sales Manager, Northern CA) who was able to help us reserve/book a week or two before our event and even update our headcounts the day of the event which I greatly appreciated: I'm a teacher, our program's solo coach, and last-minute stuff happens when you're working with kids. đ Five Stars. âââââ We'll definitely be back again for a third year in a row 2025! đđ
Stephan BrooksStephan Brooks
00
I was SO excited to FINALLY get here. It's far, far away from my home and I'm not near any D&B location. So this was my VERY. FIRST. TIME. in any D&B. Sadly, it was disappointing. The way they handled a food error and the final bill left a LOT to be desired. IF I'm near another D&B, AND it's my best option in the area, I'd return. But I'm more likely to look elsewhere to spend my dining dollars in the future. Detailed review & pics follow. IF this review was limited to food and environment I'd give this place a 4, even 5. The flavor, selection, and variety of food choices was excellent! Three words that started me off happy: Garlic-Parmesan Cheese Curds Yum. Yum & YUM!! NOT usually in my food plan, but these were a "must try"! & yes, they WERE delicious! A hearty portion, definitely shareable! So often, appetizers are too little food for too much money! Not these. Perfect! Then, it was onto the entrees: BBQ ribs with fries & apple slaw for the hubs; Bistro Steak & shrimp alfredo with ZOODLES - NOT PASTA - for me. Add $2.25, please! Sigh... OK. Since I'd had my weekly allotment of carbs via the cheese curds, I was willing to take the $$ hit... This is where things went sour. 1st, the kitchen did NOT initially make my requested item, and pasta arrived instead of the zoodles. So, they sent it back to the kitchen to be corrected. It took SO LONG to be re'made that my husband was DONE with his dinner before MINE ARRIVED! I also asked for spinach instead of mushrooms, which WAS listed on the final bill, and at least they left off the mushrooms. But NO spinach added!! And because it was a special night, we looked at dessert options. Ok choices, but limited items to choose from. Asked to substitute a flavored ice cream on an item instead of the plain vanilla it came with; NOPE, wouldn't do it. Stupid. LOST. SALE!! We didn't order anything, because we didn't WANT the limited choices. Then, the bill came; TWO. GLARING. ERRORS! 1)The bill had MY entree listed TWICE!! The order as I'd requested (with that $2.25 upcharge for zoodles!) AND the order as normal. Then it a "credit" of the altered order. Considering their mistake and LENGTHY delay in bringing my meal, at 1st we thought they did the RIGHT thing and removed my entree from the bill. NOPE! No, they did NOT! That would have been the SMART customer service action, but guess that SAME manager who didn't want to make a dessert sale didn't have any interest in making a customer happy, either! 2) They CALCULATED the "suggested tip" WRONG!! They added the tip % based on the FINAL, POST-TAX TOTAL!! WRONG. WRONG. WRONG. WRONG!! Tip %'s are to be based on the FULL COST OF THE MEAL *PRE-TAX**!!! I has to "teach" my server this, and wrote the CORRECT amounts with a note next to the suggested ones. I KNOW he wasn't pleased when I informed him of the "computer error". Oh well...*I* wasn't pleased that he failed to acknowledge the problem with my meal OR do anything about it!! And he STILL got MORE of a tip than what the correct % was!! Less than the "suggested", but MORE than the % warranted!! *I ALWAYS* do my own tip calculations because LOTS of businesses are making this mistake. There's even a class action law suit making it's way through the judicial system because of it! Highly recommend YOU do the same!! So, while delicious, can't say I was all that impressed OR that I'd make a point to return...D&B is probably a "1 & done" for us!!
Shekinah SamayaShekinah Samaya
00
Okay let me start by saying this was a go to place forever. I have came here, held birthday parties , work parties, hung out so many times with so many friends. Let's start with the good. The food is great atmosphere is awesome and there is always something for everyone in your group to enjoy. Now the bad and I am sad to say the list is longer the more I go here . First 80% of the games are broken or not working correctly. Now that's to be expected with a bunch of drunk adults doing dumb stuff at night but it's sad that kids arcades are working better than this business adult arcade. I ordered 4 drinks all four of them had something floating in it the cups are dirty and un cleaned, scary in these times that something I'm putting to my mouth didn't have enough cleaning to clear the previous drinker's beverage. The bars smelled worse than most dive bars I have been to. In a time where gamers and nerds take front stage this type of business should be thriving. I see no reason why the standards are so low in this type of business. I want to also point out I don't think this is the employees lacking as everyone working there is kind and helpful. This is pure failure on management or franchise funding. More techs are needed , more repairs , more cleaning, more cleaning. When I walk into this place I feel like labor is the only focus and not customer experience. The problem is a place like this is pure customer experience. That's what you are selling the gamers experience. I think the best way to describe the arcade and bar experience is a chuck e cheese with beer. This is still a great place to get all your friends together and have a good time just hope your drinks are clean and the games you choose to play are working. Wich are few and far between. But the food is good. The drinks are not as good but that's the drink idiots fault for making a family place into a dive bar. But the lacking quality everywhere else is the franchise fault Update on this review. I came back and everything is just as broken as before. This time I took pictures for you guys
Chris MerrillChris Merrill
00
It started off bad, when I was questioned about my reservations of 8 the host said they had me down for 4. After 17 more minutes waiting for a seat two hosts came up and apologize for the delay. When we got seated I asked what was the hold up? The place was not busy as you expected for Saturday at 4pm. The waitress came up and ask was we ready, we let her know we just got seated by the girl with the colored hair. 11 minutes pass and I flag down another waitress and ask where is ours. The food was terrible 6/8 of us. The two pasta meals were good, the ribeye meal was not pleasant. The chicken club sandwich meal was okay. The Philly cheese steak meal was not settling my brother left 3/4 of the sandwich and bartered his fries.I had fish & chips, I got two and half fish more battered then cod cooked to long where I end up stripping the batter off, the fries were decent and my Dr Pepper was flat. When we got our meals on four trips the waitress said the Coke machine was out so was the Dr Pepper. The waitress debated with me just to get another fill I end up not finishing the drink. Our appetizer (Bone in wings Tennessee bbq) was late and over cooked! The urgency was not there the waitress didnât care enough, I ask for napkins twice (she actually came back and said I know I forgot something. No refills were asked, she came with the check fast, I said you havenât ask for refill nor taken the overflow of plates for a table of 8 I feel rushed. Afterwords we just went and played the games , good vibes, good selection for family type games, some games was not in use. Good looks around, when turning in the tickets for prizes the guy with the glasses didnât seem to be friendly. I asked him how can we put the reminder balance of the cards into one, he points and said under the American flag which was not the location (you actually had to go down the flag line to the front.) I will not ever order food here, I rather eat in the eatery in the mall and come back with kids and friends.
Cream AtlasCream Atlas
00
Had loads of fun. The food was great. My sons liked his chicken and fries. My Caesar salad was good, too. I would have liked the lettuce to be a bit more fresh. Some of it looked like it was old. The chicken potstickers were too spicy for my sonâs liking but I thought they were ok. They had too much garnish, which probably attributed to my sonâs dislike. My son didnât care much for the strawberry lemonade I ordered for him. Neither did I. It was a bit too sweet. We ended up sharing the water I ordered. My stomach was a little unsettled before I went, but the food I ordered didnât seem to make it worse. The games were fun. They have a lot of arcade games and it wasnât too crowded. (we came on a Monday night.) My son had his fill for games for the evening. We even won a raffle during dinner at half time. Have to take one star off because a few of the arcade machines were broken and one even ate my chips. Please have the arcade machines in working order when they are on the arcade floor. Itâs disappointing to tell a six year old boy that an arcade game he wants to play is broken. Iâd much preferred them covered or moved if they were broken than have to decipher error messages on the chip acceptance console.
Nathan StandifordNathan Standiford
00
Nearby Attractions Of Dave & Buster's Milpitas - San Jose
Great Mall
New India Bazar
The Great Mall Milpitas Outlet
The Home Depot
Nike Factory Store - Milpitas
LEGOLAND Discovery Center Bay Area
Victoria's Secret & PINK by Victoria's Secret
Courtyard Milpitas Silicon Valley
VALLIANI JEWELERS
Daiso - Japanese Household Goods

Great Mall
4.3
(8.9K)Click for details

New India Bazar
4.1
(1.6K)Click for details

The Great Mall Milpitas Outlet
4.5
(985)Click for details

The Home Depot
4.1
(857)Click for details
Nearby Restaurants Of Dave & Buster's Milpitas - San Jose
Tirupathi Bhimas
Pho 90 Degree - Milpitas
Amber India Milpitas
Surya Darshini Dosa Cafe
Olive Garden Italian Restaurant
Outback Steakhouse
Bombay Chaat House
Juban Ramen & Tapas
Poke Xpress
Zahir's

Tirupathi Bhimas
3.9
(958)Click for details

Pho 90 Degree - Milpitas
4.0
(515)Click for details

Amber India Milpitas
3.5
(520)$$
Click for details

Surya Darshini Dosa Cafe
4.4
(253)Click for details
Basic Info
Address
940 Great Mall Dr, Milpitas, CA 95035
Map
Phone
(408) 957-9215
Call
Website
daveandbusters.com
Visit
Reviews
Overview
4.1
(2.8K reviews)$$
Ratings & Description
Description
Family-friendly chain offering a sports-bar-style setting for American food & arcade games.
attractions: Great Mall, New India Bazar, The Great Mall Milpitas Outlet, The Home Depot, Nike Factory Store - Milpitas, LEGOLAND Discovery Center Bay Area, Victoria's Secret & PINK by Victoria's Secret, Courtyard Milpitas Silicon Valley, VALLIANI JEWELERS, Daiso - Japanese Household Goods, restaurants: Tirupathi Bhimas, Pho 90 Degree - Milpitas, Amber India Milpitas, Surya Darshini Dosa Cafe, Olive Garden Italian Restaurant, Outback Steakhouse, Bombay Chaat House, Juban Ramen & Tapas, Poke Xpress, Zahir's

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