Jamba — Restaurant in Milwaukee

Their website says they are open at 7am and lets you place pick up orders saying it will be ready at 7:15am but then the store is closed until 8. I obviously couldn’t wait until 8 and was very upset that the online ordering says they were open when they weren’t. I tried calling the phone numbers listed on the website and I never got through. I called corporate NUMEROUS times and they told me a director would reach out to refund me but four days went by and no one ever reached back out. I called again and was told to go to the store to get a refund. I get to the store and the lady working the cash register was very rude telling me she can’t refund me. I wish I could’ve called to get this info but again - their phones don’t work!! I called corporate again and they told me they couldn’t refund me because my bank was already disputing it (which was not true). Will never be going back to Jamba after how frustrating this whole experience was. The phone numbers and hours still haven’t changed on the website...

holyyyyyy attitude! The staff better learn some basic customer service skills. To top the attitude issue: me and my party witnessed how one of the staff smelled boba pearls that I have ordered. When I asked if the boba is fresh, she first told me that she doesn't know and then gave me attitude about me being difficult. Boba is usually cooked daily so when I was told boba is 3-5 days old - its hard pass! Plus it looked like it was undercooked and just...

Getting let down left &’ right this morning! First I go to the one located on 544 e Ogden ave which who is literally in the same strip market of a pic n save &’ can’t make ANYTHING bc the only thing they had is banana &’ the 2 girls there apparently didn’t think to go get what’s needed to make their menu.! Then I come to this one on Wisconsin that says it’s open &’ yet...