Marquette University Spirit Shop — Local services in Milwaukee

Great selection of spirit wear, but the more star rating is mainly due to my experience today.

I definitely had better experiences at the spirit shop when I was a student. As an alumni, my experience today was extremely disheartening. I felt like I was being profiled by numerous employees.

There was an older gentleman that was quite obviously following me around the store, and I observed he did not have the same behavior with the other patrons/ shoppers there. He also never asked if I needed help, he just kind of shadowed me and made it seem like he was working.

Additionally, there two student workers behind the register (one female and one male presenting) didn’t have the best customer service. The entire time I was there, they were conversing with one another so when I stopped by the register I had to say excuse me in order to get their attention to ask a question. The lady with medium length brown hair rolled her eyes and was quite rude and a bit dismissive. The tone she gave was also extremely judgmental. At the end of my purchase, I told both of them “thank you, have a great day” and neither of them replied and instead went back to conversing with one another. As someone who has worked numerous customer service and retail jobs, I give a lot of grace, however, I was extremely shocked by the negative service and treatment that was...

I ordered online. The product didn't ship for a full 9 days after it was ordered. Might as well have driven to Milwaukee to buy it. I can understand if it takes awhile once in the carrier's hands, but 9 days to package and apply postage is...

Great place for all your MU gear. Grab some before games or anytime. If you're an alumni be sure to get...